Tools are not being called
# support
a
For the last week or so my tools haven't been called, when previously they were working fine. Call ID: f91e7ea5-599c-4c67-a7ff-47becc115e9c Assistant ID: 1e14e22f-39f0-400a-85e6-0d063eee6b42 As you can see from the first attached image I'm trying to be very clear to ask a question and then call the desired tool. I used to have a shorter prompt for this task and it called the tool correctly. My tool is a Make.com scenario and it never ran on the Make side of things (see 2nd image). https://cdn.discordapp.com/attachments/1297732928352161853/1297732928658477056/1.png?ex=6716ff78&is=6715adf8&hm=cfeb59684ebfb2ca628d1d0802e193fb043b2d2ade7b2d3a2141097597e2c0bd& https://cdn.discordapp.com/attachments/1297732928352161853/1297732929069252608/2.png?ex=6716ff79&is=6715adf9&hm=7a261c68c6d682959f62b03a617aae01dc71022b22541a42d3de3795ead193c0&
v
@Alexzander Flores I'm sorry to hear that you're experiencing issues with your tools not being called as expected. To assist you better, I'll need to gather a bit more information about the specific tool you're trying to call and the context in which it's being used. Could you please provide me with the following details? 1. The exact name of the tool or function you are trying to call. 2. The parameters you are passing to the tool when you attempt to call it. 3. Any error messages or codes you might have received when the tool failed to execute. Once I have this information, I'll be able to investigate further and help you resolve the issue.
You can continue this conversation by mentioning me in the message.
s
I'm experiencing the same thing, none of my tools are being called after previously working fine!
n
I'm also facing the same issue i have connected VAPI with custom tool and connected via a webhook in N8N but i didn't get any response from Vapi Tools. Here is the tool id's: ecea75c1-97a4-40b3-844d-19c4114705ad
l
I am dealing with a similar issue where my end of call reports are not being sent to my server url
s
@SteveB | IntelleSync.ai @Nidhin @luke_ Remove your knowledge base from the assistant and it will send tool-calls like it should 🫠 Took us a few days to finally get an email from vapi support regarding this..
a
Yeah, this is strange. Struggeld with this all day
s
Thanks! i removed one of my knowledg base docs and it works, what is going on!? 😅 🤷‍♂️
s
@Alexzander Flores can you try it once without knowledge base?
a
Yes it works perfectly after the KB has been removed
s
@Alexzander Flores you have to remove KB or use custom-KB to make tools work as expected.
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