When using Backchanneling Enabled. After turning it off, it is still saying filler words. I cant get it to stop. Even if I turn the setting off and then clone the bot, its still this way on the cloned bot. Heres a video to the issue: https://www.awesomescreenshot.com/video/32837496?key=6230ee00bd4d9b9454ddc92ea66a38ec

@amurgio I'm sorry to hear you're experiencing issues with the backchanneling feature. It seems like there might be a glitch with the setting not being properly applied. To assist you further, could you please confirm if you've saved the changes after turning off the backchanneling feature? Also, have you tried refreshing the API or restarting the session after making the change? These steps can sometimes resolve such issues. If you've already tried these steps without success, I would recommend reaching out to our support team for a more in-depth investigation. Please let me know how you'd like to proceed!

@Vapi Yes saved after applying. Im using the dashboard, not the API.

@amurgio Thank you for confirming that you've saved the changes after applying them through the dashboard. It's unusual for the backchanneling feature to persist after being turned off and saved correctly. Since the issue is also present in the cloned bot, it might be a more systemic problem that needs to be looked into by our technical team. At this point, I would recommend reaching out to our support team with the details of the issue, including the video you've provided. They will be able to investigate further and provide a resolution. Would you like me to assist you with anything else at the moment?

will do

can you share call id pls?