About 3-4 months ago I bought 5 phone numbers and then removed 4 of them. I’ve been charged every month and I just got more emails letting me know I’ll be charged again soon. I’ve asked on here for help but throughout those months but it was in Chat so must have not been seen. Can someone please help me. I just want to not keep getting charged forever when i no longer own the numbers

@Doug I'm really sorry to hear about the inconvenience you've been experiencing with the charges for the phone numbers. Let's make sure to resolve this issue for you right away. To assist you effectively, could you please provide me with the following details: 1. The email address associated with your VAPI account. 2. The phone number(s) that you have retained and are currently using. 3. Any reference numbers or details from previous communications regarding this issue. Once I have this information, I'll be able to look into your account details and ensure that you are only being charged for the phone number you are using. If there has been an oversight, we will address it promptly.

can you share your org id?

is it safe to put here or should I PM you?