Getting "Over Concurrency Limit" with no Ongoing C...
# supportm
mk
10/23/2024, 7:18 PMI was developing a proxy from Twilio to Vapi and created some failed calls during this time. Currently, there are 13 calls stuck there for at least 2 days with the queued status. I tried deleting them through the DELETE /calls/{id} API multiple times, but no effect. They are still there and I haven't been able to use Vapi for the past few days since I always get an "Over Concurrency Limit" error for calls.
Can someone try to clean up those calls for me?
Call IDs:
Copy code
1. ddc272fe-d191-4e06-b34c-fc80c70b5efd: queued
2. 66b03f2e-ccb6-4a14-a541-1e4da38bb6f4: queued
3. 9a74d3b5-db00-4cf1-aaae-55cc0b6a2374: queued
4. 140bc187-97b2-498a-969d-59aa1fedfa9e: queued
5. ca33711c-a113-47a7-a899-9a3fc1ca5d8e: queued
6. 7ab817f7-c6a6-4212-afc0-8d2cf972167c: queued
7. 94a195c7-6947-4290-b718-761fae2bb67b: queued
8. d8f50a25-00bf-4ca9-9638-7454b3420e1e: queued
9. e7533235-0b28-465d-94b0-13638d510747: queued
10. 402283c8-a7c0-4ebe-ae4b-0bfa97ddea1f: queued
11. 867fdc5a-bae5-4653-8c7d-58ad5f3a066e: queued
12. c9ada854-bce5-48ad-854c-c8842758d1d1: queued
13. e5396aae-1eaa-4f24-a1c3-4188b39a49c3: queued
`v
Vapi
10/23/2024, 7:20 PMmessage has been deleted
Vapi
10/23/2024, 7:21 PM@mk
I'm sorry to hear about the trouble you've been experiencing with the queued calls. I can certainly help you with cleaning up those calls. To proceed with resolving this issue, I'll need to confirm some details with you. Could you please provide me with the necessary authorization or any additional information that might be required to access and manage the calls on your behalf?
Once I have the required details, I will take the appropriate steps to address the stuck calls and ensure that your VAPI service is back to normal operation.
Vapi
10/23/2024, 7:21 PMYou can continue this conversation by mentioning me in the message.
m
mk
10/23/2024, 7:21 PMI can't pass my keys here, it's a public channel.
v
Vapi
10/23/2024, 7:22 PMGot it. Tagging @User for additional help.
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