How many calls can a Agent support at one time?

@brandon holley Please ask support for more info on this.

How many calls can a Agent support at one time? @Vapi

@brandon holley On the Pay-As-You-Go plan, an agent can support up to 10 concurrent calls. If you're on an Enterprise plan, we reserve GPUs for you on our Enterprise cluster, which allows you to scale up to millions of calls with guaranteed low latency. If you need more information or have specific requirements, please let us know!

By default 10 calls which is total of both inbound and outbound calls.

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Hey @brandon holley I hope this answers your question.

@Vapi @Shubham Bajaj Thanks! Do you know how this would work with Zapier/Make integration? Would I have to have 10 different scenarios?

@brandon holley Integrating with Zapier or Make (formerly Integromat) doesn't necessarily require you to have 10 different scenarios for each concurrent call. You can design a single scenario that handles multiple calls by setting up triggers and actions that process each call independently. This way, the same scenario can be used for all concurrent calls up to your limit. If you have a high volume of calls and need to ensure that each is handled correctly, you might want to consider using filters or routers within your scenario to manage the calls based on certain criteria. This can help in organizing the flow and ensuring that each call is processed according to your requirements. If you need assistance with setting up your integration or have any specific questions about your use case, please let us know!

I suggest checking community videos for Make integration https://docs.vapi.ai/community/inbound and it will answer your questions.