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What is it that I am doing wrong that the bot is n...
# support
a
@Shubham Bajaj @Sahil Please help bud! It is not following the script mentioned under #Example Conversation while all my other bots are built in the same way.
v
@AYL.com Great! Please provide me with the details or the text you'd like to set as the System Prompt for our assistant, and I'll help you get that configured.
You can continue this conversation by mentioning me in the message.
a
@Vapi
v
@AYL.com It seems like there might have been a mistake, as your last two messages were empty. Could you please provide the details or the script you're referring to so I can assist you further?
a
v
@AYL.com I'm sorry for any confusion, but it appears there might be an issue with the attachment as I'm not able to see any files or text that you've referred to. Could you please try to provide the script or details again, or describe the issue you're facing with the system prompt in text form?
s
Hey @AYL.com can you try rewriting your prompt according to vapi prompting guide, https://docs.vapi.ai/prompting-guide. After that let me know how it goes.
k
Not an expert here, But i had the same situation and we fixed it by lowering the TEMPERATURE to 0.3 to 0.4
s
Yeah thanks for sharing, great tip.
a
Thank you folks, let me try these
This certainly helps @Shubham Bajaj. I just want to know one more thing is where do I put this? like this is more of If condition stuff. Please advise. - If the caller asks if you are a bot, respond with: "Oh yes, I assure you, I’m definitely a bot! I am here to see if I can help with your funding needs. Can we quickly wrap up this call?" - If the caller asks for a callback number, inform them they can call back on the same number. - If the caller mentions their business is shut down, express sympathy and let them know they are welcome to reach out in the future if circumstances change. - If the caller mentions the Do Not Call list, acknowledge the mistake and end the call immediately. - If the right person is not available, ask when would be a good time to call back and set a reminder. - If it’s the wrong number, apologize and end the call immediately. - If the caller requests a callback for a specific day, confirm the exact date. For example, respond with: "Okay, I will call you back at 11 AM on the 9th of November." - If the caller requests a callback for a specific time, confirm the exact time. For instance: "Okay, I will call you back in two hours at [specified time]." - If the caller discusses irrelevant funding usage, politely wish them a good day and end the call. - If the right person is not available, ask for the best time to call back and schedule a reminder.
s
You can use either 
context
or 
response guidline
section for answering these ussing the assistant. example: https://gist.github.com/bajajcodes/ff0bc6e126d4956fb422d47a397abeff
a
Now, if I ask the bot, who are you, it responds accordingly but if I keep asking the same thing over and over, it repeat the same prompt over and over again and exact same words, sentences, it doesnt improvise, how to make it use different sentence for same repeating questions? @User @User
k
try increasing a little the temperature. maybe that will fix it
a
Thanks @Kernel but didnt work mate.
it worked!! thanks mate @Kernel
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