I started this assistant a little under a week ago and it worked fine for that time, but when I was testing it out as far as calling tools, it stopped working. Now the number just goes to a busy signal or rings out. I'm not sure if it's a twilio problem or not but they say it isn't and their site doesn't show any issues. A few solutions say to put the webhook url into the assistant but I don't see a place to do that either on the phone or assistant settings. I also reviewed the setup guide again and didn't see any mention of that step. number id is: 5b510f20-e4e0-4092-915d-34c9c9552eaa assistant id is: ed663da8-47fa-455e-b29b-aaedaf2e9f7e

@FelixFuturi I'm sorry to hear that you're experiencing issues with your assistant. It sounds like there might be a configuration problem with the webhook URL or the forwarding number. The webhook URL is typically set in the configuration of your assistant to tell it where to send and receive data for processing calls. Since you've mentioned that there is no clear place to put the webhook URL in the phone or assistant settings, and you've already checked Twilio and the setup guide without success, it might be necessary to review the assistant's configuration again. Could you please confirm if you have set the

forwardingPhoneNumber

attribute for your assistant? If you have, and you're experiencing issues, you might want to try omitting it or setting it to null or an empty string ('') as per the API context provided. This could resolve the issue if the

forwardingPhoneNumber

attribute is causing errors. If you haven't set the

forwardingPhoneNumber

or if setting it to null doesn't resolve the issue, it might be best to check the webhook URL settings in the assistant configuration. If you're unsure how to proceed with this or if the problem persists, please ask support for more info on this.

lol can't delete that number though..

Hey @FelixFuturi to resolve your issue delete your number from Vapi and then import again it will get fixed.

FYI

video recording doesn't contains related to your issue description. Lastly if number purchased from Vapi don't worry I will do the refund and do let me know how it goes.