Hi guys,
# support
d
we have a lot of issues with vapi. 1. we can't register with an email address (any call to action is deactivated on your page. we've added our email address and password). 2. if we use gmail to registration than we have the chance to start the page but we get an error response which show that a node can't rerender this typical come when we press these tabs: * Transcriber * Voice * Functions * etc. We need someone who can fix it and in additional who can present us how we can use these software for our processes. Brgds Sven https://cdn.discordapp.com/attachments/1306299913080143933/1306299913424080956/2024-11-13_17_47_57-Greenshot.png?ex=67362a19&is=6734d899&hm=ee51ae9b16017f6943a1527cc7bdc641ee0e98cadfa9b4e48ddc4cffbc6bf609& https://cdn.discordapp.com/attachments/1306299913080143933/1306299914195701830/2024-11-13_17_49_19-Greenshot.png?ex=67362a19&is=6734d899&hm=6c02f872fa08cea154e4187451a59871b0eed69eb8410830aa17a38dfecff5db&
v
@Donato Cardinale Hello Sven, I'm sorry to hear that you're experiencing issues with VAPI. Let's address each of your concerns step by step: 1. For the registration issue with an email address, it seems there might be a problem with the website's user interface or a backend service. I would recommend reaching out to our support team directly so they can assist you with the registration process. You can email them at [support@vapi.ai](support@vapi.ai) with the details of the issue. 2. Regarding the error response when accessing different tabs such as Transcriber, Voice, and Functions, this could be related to a technical glitch or a problem with your account setup. Again, our support team will be best equipped to troubleshoot this issue. Please include any error messages or screenshots in your email to help them understand the problem better. Additionally, once these issues are resolved, our support team can also provide you with a presentation or guide on how to use VAPI for your processes. They can offer tailored advice based on your specific needs and use cases. Would you like me to assist you in sending an email to our support team with the issues you've described?
You can continue this conversation by mentioning me in the message.
s
Hey @Donato Cardinale Could you record a quick Loom video showing us what's happening? Just walk through the steps that cause the problem - that'll help us see exactly what's going wrong. Once we fix it, I'll let you know right away!
Because of no response closing this ticket.
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