From yesterday today, VAPI keep randomly charge my card every time 2USD each transactions. I checked the dashboard and everything, no new number bought, no additional transaction.
Can any support check my account is anhnn.a05@gmail.com
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Vapi
11/14/2024, 6:17 AM
@ngocanhnckh
I'm sorry to hear that you're experiencing unexpected charges. I can certainly help you look into this issue. To proceed, I'll need to verify some details about your account. Could you please confirm if you have checked your subscription status and billing history in the dashboard for any irregularities? If everything seems normal there, I will need to escalate this to our billing team for a detailed review of your account transactions. Please let me know how you would like to proceed.
Vapi
11/14/2024, 6:17 AM
You can continue this conversation by mentioning me in the message.