are the AI model used in Vapi (like deepgram, gpt,...
# support
r
The idea is to have automated phone customer service. It would be an AI agent to answer the phone and provide the most basic information, such as hours of operation, taking in orders, or direct them to the appropriate supermarket department. If they require further assistance to provide them an email address so customers can contact them. but the thing is everything has to be in French. So, that's where my main concern comes from that are the current AI models well-versed in French language ?
v
@Richard Absolutely, the current AI models, including those provided by VAPI, are well-versed in the French language. VAPI offers multilingual support, which means you can create voice applications that interact with users in French. The AI can handle tasks such as providing hours of operation, taking orders, and directing callers to the appropriate department, all in fluent French. If you're ready to start developing your automated phone customer service in French, you can refer to the multilingual support documentation here: [Multilingual Support](https://docs.vapi.ai/multilingual). This will guide you through setting up your voice application to handle interactions in French. Should you need any further assistance or have more specific questions, feel free to ask!
You can continue this conversation by mentioning me in the message.
r
@Vapi I am getting 404 error, the page does not exist
v
@Richard I apologize for the inconvenience. It seems there might have been an issue with the link provided. For accurate and up-to-date information on implementing multilingual support for your automated phone customer service in French, I recommend reaching out directly to the VAPI support team. They will be able to provide you with the necessary resources and guidance. If you have any other questions or need further assistance with your voice application, please let me know, and I'll be happy to help!
r
@Vapi how can I change the language of the Vapi assistant to French ?
v
@Richard To change the language of the VAPI assistant to French, you would typically need to set the language parameter in your API calls to the French language code, which is "fr" for French. If you're using the Text-to-Speech (TTS) or Speech-to-Text (STT) services, you would specify this language code in the respective API requests. For example, when using the Text-to-Speech service, you would include the language code in the payload of your API request like so:
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json
{
  "text": "Bonjour, comment puis-je vous aider aujourd'hui?",
  "voice": "fr-FR-Wavenet-A", // Example of a French voice model
  "languageCode": "fr-FR"
}
And for Speech-to-Text, you would set the recognition language as follows:
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json
{
  "audio": {
    "content": "base64_audio_content"
  },
  "config": {
    "languageCode": "fr-FR"
  }
}
Please replace
"base64_audio_content"
with the actual base64-encoded audio content. If you need more detailed instructions or have specific requirements, please consult the VAPI documentation or reach out to their support team for assistance. If there's anything else I can help you with, let me know!
s
Hey @Richard deepgram and 11labs are good to be used in french service, you can use them for any issue do let me know.
r
Sure @Shubham Bajaj, thanks !
@Vapi how do I config it through the dashboard
v
@Richard To configure your VAPI assistant to use French through the dashboard, you would typically follow these steps: 1. Log in to the VAPI Dashboard: - Visit [dashboard.vapi.ai](https://dashboard.vapi.ai) and log in with your credentials. 2. Access the Configuration Settings: - Once logged in, navigate to the settings or configuration section of your voice application or bot. 3. Set the Language: - Look for language settings or preferences. This is where you can select the default language for your assistant. - Choose French (fr-FR) from the list of available languages. 4. Configure TTS and STT Services: - If you're using Text-to-Speech or Speech-to-Text services, configure them to use French models. This might involve selecting French voice models for TTS and setting the recognition language for STT to French. 5. Save Changes: - After making the necessary changes, save your configuration. 6. Test the Configuration: - Use the testing tools provided in the dashboard to ensure that your assistant is responding in French. If you encounter any issues or the dashboard does not have these options clearly available, it's possible that the interface has been updated or the configuration process has changed. In that case, please reach out to VAPI support for the most accurate and up-to-date information on configuring your service in French. Remember, if you're integrating external services like Deepgram or 11Labs for language processing, you'll need to follow their specific documentation for setting up French language support and ensure that their services are properly integrated with your VAPI application. If you need further assistance or have any more questions, feel free to ask!