I can't make any call to any phone within my organization. Every call just trigger a message "Over concurrency limit". But there is no call happening. It looks like there are some calls stucked forever and no one provide a solution for us. This is happening for a while and still unresolved. We're waiting for a solution for almost 2 months and still no clue/solution. Can someone help us with that? This is making our life harder to test our new features. We don't have any callId because we are unable to perform calls. 💩 We appreciate any help, this is annoying us!!

@Leo I'm really sorry to hear about the trouble you're experiencing with the "Over concurrency limit" issue. It sounds like there might be a problem with lingering sessions or a misconfiguration in the system that's preventing new calls from being initiated. Since this issue has been ongoing for quite some time, I would recommend reaching out to the support team of your phone call provider to investigate this further. They should be able to look into the backend systems to identify any stuck calls or sessions and clear them out for you. In the meantime, if there's anything else I can assist you with or if you have any other questions, please let me know. I'm here to help!

Hey @Leo can you share your organization id?

25c7c543-444a-4ce6-9451-94fc687f9c00

Hey @Leo In our metrics, it didn't go down there must have been an error at the end of the call that prevented that from happening.