Using gpt 4o real-time preview 2024 10 01 the assistance's first message sounds very weird, then after the 1st interaction it turn well

@juliobar I'm glad to hear that the assistance improved after the first interaction. If you have any specific feedback about the initial message or if there's anything else you'd like to discuss or need help with regarding VAPI, please let me know! I'm here to help.

@Vapi yes, need to know if there is a way the make it better

@juliobar Absolutely, there are always ways to improve the user experience. If you're referring to the initial message from the assistance being weird, it might be beneficial to look into the following: 1. **Review and Refine Predefined Scripts**: If the first message is predefined, it should be reviewed and possibly rewritten to ensure clarity and relevance. 2. **Personalization**: Customize the greeting based on the user's time of day or previous interactions to make it more engaging. 3. **User Feedback**: Collect user feedback specifically about the initial interaction and use this data to make improvements. 4. **Testing**: Implement A/B testing for different opening messages to see which performs better with users. 5. **Technical Review**: Ensure there are no technical issues causing the message to be displayed incorrectly. If you can provide more details on what specifically was 'weird' about the message, I can offer more targeted advice. Would you like to provide more context or details on the issue?

Hey @juliobar Would you mind sharing both the call id and the timestamp where you ran into this problem? That'll help me understand what's going on better!

yeah, like this one, for instance... 0db265de-da37-40c2-bb39-d7c445ba5a2a : 13:29:25:661

It was because of KB, currently we are migrating our KB to a better alternatives and it will be done at end of this week. So, I suggest wait till this end of week. Do let me know your thoughts on this.