buy Twilio US toll-free number without an EIN?
# support
l
I'm caught in a loop trying to buy a toll-free number without an employer identification number in the US. It's going to take a month to get my EIN. Twiio help says it's possible to purchase a toll-free number without the EIN, but it's requiring me to set up a profile on trust-hub, which requires an EIN. (I tried with my social security # and it got rejected.) Does anyone know another way?
v
@liseyloo I understand the frustration that can come with such bureaucratic hurdles. While Twilio's standard process for purchasing toll-free numbers typically involves setting up a profile on Trust Hub, which may require an EIN, there might be alternative approaches you can consider: 1. **Individual Use**: If you're using the toll-free number for individual purposes, you might be able to register it without an EIN by providing alternative forms of identification. This could vary based on the provider's policies. 2. **Temporary Numbers**: Some services might offer temporary toll-free numbers that you can use while you wait for your EIN. These services often have more relaxed requirements. 3. **Third-Party Providers**: You could look into third-party providers that may have different requirements for purchasing a toll-free number. They might allow you to use your Social Security Number or other forms of identification. 4. **Twilio Support**: If you haven't already, reaching out directly to Twilio's support team could provide you with more personalized assistance. They might have solutions for situations like yours. 5. **Pre-Verification**: Some services might allow you to start the verification process with the information you currently have, and then update your profile once you receive your EIN. 6. **Using Existing Numbers**: As mentioned in the context, if you have an existing phone number, you could import it to use with VAPI services while you wait for your EIN. If you'd like, I can assist you with importing an existing phone number using the /phone-numbers/import endpoint, or guide you through using the dashboard. Would you like to proceed with that?
You can continue this conversation by mentioning me in the message.
s
Hey @liseyloo you have to ask this in general section to get folks help.
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