Anyone had problem when calling the assistant from corporate phone line? My assistant does not respond when I call from a corporate number but works from regular mobile number?

@Esrever I'm sorry to hear that you're experiencing issues when calling the assistant from a corporate phone line. It's possible that there may be restrictions or specific configurations on corporate phone systems that could affect the connection to the assistant. To better assist you, could you provide more details about the problem? For example, do you hear any error messages, or does the call simply not connect at all? Additionally, knowing if there are any specific policies or call routing settings on your corporate phone system that might be relevant could be helpful.

@Vapi there is no error in the logs, just like the assistant does not recognize that the user is speaking

@Esrever It sounds like the issue might be related to the microphone permissions or audio input not being properly captured from the corporate phone line. This could be due to specific configurations or restrictions within the corporate telephony system that might be preventing the assistant from detecting the audio. Here are a few steps you can take to troubleshoot the issue: 1. Check if there are any restrictions on the corporate phone line that could be blocking the audio. 2. Verify that the corporate phone system is compatible with the assistant's requirements. 3. Test the assistant with different corporate phone lines to see if the issue is isolated to a particular line or system. 4. Ensure that the assistant's voice recognition settings are correctly configured to handle calls from various types of phone lines, including corporate ones. If the problem persists, it may be beneficial to reach out to the corporate phone system administrator to ensure there are no issues on their end that could be affecting the assistant's performance. If you need further assistance or if the issue is urgent, please let me know, and I can help guide you through additional troubleshooting steps or escalate the matter as needed.

@User please assist me

Hey @Esrever check if this is resolved for you, post OH?