Also, thank you so much for the support

could you advice me a mode/transcriber combination, capable of simply correclty spelling the alphabet in french? I cannot find any at the moment Any input appreciated

for now i have best results in basic letter spelling with antropic model (sonnet 3.5) azure french voice (Coralie) gladia fr transcriber (fast) 1250ms web latency which seems like a lot but i assume it can lower with ported french numbers, eventually

this prompt seems to be simpler but to work much better,

Objectif: Validation rapide avec mécanisme d'épellation sans interruption.

## Procédure Standard
1. Premier niveau : validation rapide
  "J'ai noté [nom]. Est-ce exact ?"

2. Si correction nécessaire :
  "Pouvez-vous épeler en utilisant le code radio ? 
   Par exemple : A comme Anatole, B comme Bernard...
   Je vous écoute jusqu'à la fin sans interruption."

## Règle Stricte
- ATTENDRE la fin complète de l'épellation
- NE PAS interrompre l'utilisateur
- Confirmer UNIQUEMENT après silence prolongé

## Exemple de dialogue
Assistant : "Votre nom ?"
Humain : "Benyahia"
Assistant : "J'ai noté BENYAHIA. Est-ce exact ?"
Humain : "Non"
Assistant : "Je vous écoute épeler avec le code radio, prenez votre temps, je ne vous interromprai pas."
[Attendre l'épellation complète]
"Merci. J'ai noté : [épeler le nom complet]. Est-ce exact ?"

only because i use a better transcriber and voice I think. it's not yet very fluid but it seems to work accurately.

Ok, it seems like making the prompt simpler, using a different voice and transcriber ended up giving better results. It's not perfect but I think i'm getting somewhere. For now i'll simply create a tool updateUserName to upate a local perform a few tests, later, using a callSession object server side and i'll create the appointments based on this brick. next tspe is to fine tune this one and then i'll jump to the squad implementation with the 3 other guys much simpler i think as i already implemented them I just have to split.

(sorry for thr spam)

I'm almost done splitting my original assistant in 4 sub assistants. Not sure yet how i should articulate them but I'm going to share all of them here with you when i'm done so you can share advice if anyting looks irrelevant. - If my understand is correct about the squads, i should have one assistant manager whose role would be to delegate specific tasks to sub assistants based on user input - if my understanding is correct, each sub assistant should implement a mecanism to redirect to the assistant manager or another sub assistant in order to finalize the procedure such as CRUD on appointments. I can draw the workflow if that helps but it's pretty straightforward: - main assistant - if question -> FAQ assistant then back to main assistant - if appointment related -> spelling assistant for identity collect (persisting identity server side) -> booking assistant -> done -> main assistant OR end call OR fallback just to be sure, about implementation, in order to share variables between assistants, best practice would be to store server side and reply with updated custom variables on speific status call or is there a more elegant way to share variables in the context of the squad? TLDR: shall i use this approach to share variables between assistants https://shmbajaj.notion.site/Setting-Up-Dynamic-Variables-for-Your-Vapi-Calls-A-Quick-Guide-14077ff426238037b101f91a446f7f6a ?

for the full user name right now I have two options: - either i store it server side in a temporary CallSession object - either i share it to the member of the squad responsible for booking/updating/deleting appointments so it can call the tool directly with all parameters without any dependency to the callSession serverside. What would be best approach? i'd like to share variables in the context of the squad if possible.

i think my only conceptual concern for now is about that: how to share variables between assistants (does it happen magically by design as they share same context or shall I implement it server side)?

based on this answer i'll design the assistant manager differently and implement more or less logic server side

almost done chunking everything down, just need to figure out about these variables best practices and the assistant manager workflow and I'll be good to go I think. In two hours i'm going out for chess tournament, i'll brb later on tonight, looking forward to hear from you 🙂

i'd like to make transitions happen seamlessly

on the vapi side it looks like: {"squad":{"members":[{"assistant_id":"5f4faadd-5888-4ad7-a504-8f3035830b94","assistant_destinations":[{"type":"assistant","assistant_name":"faq","message":" "},{"type":"assistant","assistant_name":"spelling","message":" "},{"type":"assistant","assistant_name":"booking","message":" "}]},{"assistant_id":"0c2fd21f-d0bf-4353-a76d-0348b879cb75","assistant_destinations":[{"type":"assistant","assistant_name":"manager","message":" "},{"type":"assistant","assistant_name":"spelling","message":" "},{"type":"assistant","assistant_name":"booking","message":" "}]},{"assistant_id":"beecc680-7d5b-4c2c-bc1f-771dbc0aefdf","assistant_destinations":[{"type":"assistant","assistant_name":"manager","message":" "},{"type":"assistant","assistant_name":"faq","message":" "},{"type":"assistant","assistant_name":"booking","message":" "}]},{"assistant_id":"5d7013a7-2b66-42b9-aa1a-2142549d9da3","assistant_destinations":[{"type":"assistant","assistant_name":"manager","message":" "},{"type":"assistant","assistant_name":"spelling","message":" "},{"type":"assistant","assistant_name":"faq","message":" "}]}]}}

the bot works but I stil have "i'm transfering you messages"

i'm now trying with "silentTransfer": true option

i'm just struggling to find documentation on these parameters

and also i think there is a bug in vapi env, renaming assistants through ui is not being reflected as assistant keeps using its old name and raises "assistant not found name". that's a detail tho

sure I update production adn send call id in 1Mn

deploying now. *call id: * 725c7677-5216-4594-9583-23e91f054e28 current response to assistant-request:

{
  "squad": {
    "members": [
      {
        "assistant_id": "5f4faadd-5888-4ad7-a504-8f3035830b94",
        "assistant_destinations": [
          {
            "type": "assistant",
            "assistant_name": "faq",
            "message": " "
          },
          {
            "type": "assistant",
            "assistant_name": "spelling",
            "message": " "
          },
          {
            "type": "assistant",
            "assistant_name": "booking",
            "message": " "
          }
        ]
      },
      {
        "assistant_id": "0c2fd21f-d0bf-4353-a76d-0348b879cb75",
        "assistant_destinations": [
          {
            "type": "assistant",
            "assistant_name": "manager",
            "message": " "
          },
          {
            "type": "assistant",
            "assistant_name": "spelling",
            "message": " "
          },
          {
            "type": "assistant",
            "assistant_name": "booking",
            "message": " "
          }
        ]
      },
      {
        "assistant_id": "beecc680-7d5b-4c2c-bc1f-771dbc0aefdf",
        "assistant_destinations": [
          {
            "type": "assistant",
            "assistant_name": "manager",
            "message": " "
          },
          {
            "type": "assistant",
            "assistant_name": "faq",
            "message": " "
          },
          {
            "type": "assistant",
            "assistant_name": "booking",
            "message": " "
          }
        ]
      },
      {
        "assistant_id": "5d7013a7-2b66-42b9-aa1a-2142549d9da3",
        "assistant_destinations": [
          {
            "type": "assistant",
            "assistant_name": "manager",
            "message": " "
          },
          {
            "type": "assistant",
            "assistant_name": "spelling",
            "message": " "
          },
          {
            "type": "assistant",
            "assistant_name": "faq",
            "message": " "
          }
        ]
      }
    ]
  }
}

*state of the squad: * Not tested end to end but seems to work as intended but is not seamlessly transfering from an agent to another, instead it says: "I'm transfering you to the ... agent".

Let me know if I can provide any other useful details @Shubham Bajaj i'm here now, looking forward to solve this issue

Let me know if you need any additional data

I'm a little bit under pressure cause my team is expecting this to work live on production, i told them it should but i cannot manage to remove this "i'm transferring you to the other assistant" message.

sorry for the spam tho

@paul gaston please share the call id which has message content set to empty string and it's still saying some message. Do ping me once your back.