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@danemyers Hello! I'm sorry to hear you're experiencing issues with the VAPI calls. The 'No Microphone Permission' error typically indicates that the VAPI service isn't granted access to the microphone on the device it's running on. This could be why it's not recognizing any input and subsequently hanging up. Here are a few steps you can take to troubleshoot this issue: 1. **Check Microphone Permissions**: Ensure that the device or browser being used to receive VAPI calls has granted microphone access to the application. You can usually find this in the device settings or browser settings under privacy or permissions. 2. **Test Microphone Hardware**: Verify that the microphone on the device is working properly with other applications. 3. **Review Application Settings**: If you're using a specific application to receive VAPI calls, check if there are any settings within the application that might be blocking microphone access. 4. **Update Software**: Ensure that your device's operating system and any relevant applications are up to date. 5. **Restart Device**: Sometimes, simply restarting the device can resolve permission-related issues. 6. **Check VAPI Configuration**: Review the VAPI configuration to ensure that it's set up correctly to request and handle microphone permissions. If you've gone through these steps and the issue persists, it might be best to reach out to the support team with the call ID you've provided for a more in-depth investigation. Would you like me to assist you with anything else at this moment?