Log page fail with "Cannot read properties of undefined (reading 'analysis')" Vapi AI #support

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Log page fail with "Cannot read properties of unde...

# support

MaxGdj

11/20/2024, 1:53 PM

call ids: - a8c86830-8a56-40cc-827b-c8f22ad3037b - 6dd60769-4951-4acc-9004-2cb446cdc986

Vapi

11/20/2024, 1:56 PM

message has been deleted

Vapi

11/20/2024, 1:56 PM

@MaxGdj Thank you for providing the call IDs. How may I assist you with these calls?

Vapi

11/20/2024, 1:56 PM

You can continue this conversation by mentioning me in the message.

MaxGdj

11/20/2024, 2:38 PM

@Shubham Bajaj

Shubham Bajaj

11/21/2024, 12:27 PM

Hey @MaxGdj the call ids doesn't exist.

Shubham Bajaj

11/21/2024, 12:27 PM

logs

🔴 13:39:27:127 GET /call/a8c86830-8a56-40cc-827b-c8f22ad3037b, NotFoundException 404 (vapi@callshift.ai's Org, 78.199.204.84) Response: {"message": "Not Found", "statusCode": 404}

Shubham Bajaj

11/21/2024, 12:28 PM

The call ids doesn't exsit maybe these calls were never started or connected.

Shubham Bajaj

11/21/2024, 12:28 PM

Can you record a loom video displaying this issue, so it can help the team to reproduce and fix it.

MaxGdj

11/21/2024, 1:59 PM

Here is a 3rd one (7782779f-b184-4084-b620-bfca70259c2e) with similar screenshot based on dashboard.vapi.ai/calls/7782779f-b184-4084-b620-bfca70259c2e https://cdn.discordapp.com/attachments/1308792445974216766/1309156326420516864/Capture_decran_2024-11-20_a_14.26.42.png?ex=67408e57&is=673f3cd7&hm=ebb57ffa9789afadf90efae9cd509fc34c2ea1c16af3f17c240866e015c9ab64&

Shubham Bajaj

11/22/2024, 2:09 PM

@MaxGdj same issue the call id doesn't not exists.

logs

🔴 13:50:36:572 GET /call/7782779f-b184-4084-b620-bfca70259c2e, NotFoundException 404 (vapi@callshift.ai's Org, 37.171.254.146) Response: {"message": "Not Found", "statusCode": 404}

Shubham Bajaj

11/22/2024, 2:09 PM

@MaxGdj do you mind _sharing the steps on how to reproduce it. _

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