I'm having a problem with an assistent being unable to transferring inbound initiated calls. It disconnects after saying it transferred the call. The call IDs are: d83938e9-5411-40c7-b111-46450d8876e9 (outbound call, transfer works correctly) 098a1435-c7a1-460b-ac8b-cd71b66ecd45 (inbound call, transfer disconnects the call) In the Twilio logs I see that outbound calls get handled by the US region, inbound by the Ireland region. I can't seem to find where I can change it in Twilio. (I only need a Dutch (Netherlands) inbound calls and forward calls also to NL only. What can cause this issue?

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@Derky I believe this is duplicate ticket of your issue, but still inbound calls are transfered as you required. As you have mentioned the region config with twilio can you please check with twilio team because they can only help you on this with the right resources and information. Do let me know how it goes.