Get "end-of-call-report" as fast as possible
# support
a
What would you suggest to do to get the "end-of-call-report" message as fast as possible? Any particular assistant config parameters to enable/disable?
s
@AdeB we send end of call report within 30 seconds of call hangup because we not create analysis plan, updates workers and DB etc and this wait period cannot be reduced. You have to wait for minimum of 15-30 seconds to get the end of call report.
Do let me know if you still have doubts and questions.
a
Ok thank you @Shubham Bajaj - if I remove the "analysis plan", I should get it a bit faster, right? - I guess that the
status-update
ended
is the fastest message I can get to signal that the call has ended but I'd have to wait for the
end-of-call-report
to get all the extra information.
s
@AdeB no it won't make any difference even if you remove analysis plan and yeah you have to wait end-of-call-report to get that extra information.
@AdeB if your doubts are resolved, can i close this ticket?
a
yes thank you Shubham for your help!
Hi there, just checking in if things have changed. Wondering if there are ways to get the recording link faster? Or can I record the conversation on my side using twilio
record
?
s
This ticket has been marked as solved, and as a result, you will no longer receive any further responses. Kindly create a new support ticket to escalate your inquiry. 
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