Hi My assistant all of a sudden fails to respond to me after I made a statement or answered a question, some times I basically have to shout before the assistant can hear me. What’s the solution to this problem

@Philip_E Hello! I'm sorry to hear that you're experiencing issues with your assistant's responsiveness. It sounds like there might be a problem with the microphone sensitivity or the assistant's voice recognition settings. Here are a few steps you can try to resolve the issue: 1. Check the microphone settings on your device to ensure that the microphone volume is set appropriately and that it's not being obstructed or covered. 2. If your assistant has a voice recognition training feature, try retraining it with your voice to improve accuracy. 3. Restart your assistant or the device it's running on to refresh the system and clear any temporary glitches. 4. Ensure that your assistant's software is up to date with the latest version, as updates often include fixes for known issues. 5. If the problem persists, consider resetting your assistant to its factory settings, but be aware that this will erase all customizations. If you've tried these steps and the issue remains unresolved, please provide more details or contact support for further assistance.

Tried all this Same problem @Vapi

@Philip_E I understand that the issue persists even after trying the suggested troubleshooting steps. It seems like we might need to look into this issue more deeply. Could you please provide me with the following details so I can assist you better? 1. The make and model of your device or assistant. 2. The specific circumstances under which the assistant fails to respond (e.g., noisy environment, after long periods of inactivity, etc.). 3. Whether the issue occurs consistently or intermittently. 4. Any error messages or unusual behavior you've noticed besides the lack of responsiveness. With this information, I can offer more targeted advice or escalate the issue to our technical support team if necessary.

Hey @Philip_E @! John Jahshan To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!