Error 400 in make.com Official Module
# support
u
v
@Uphind I'm sorry to hear that you're experiencing issues with your scenario. It sounds like there might be a problem with the configuration or connectivity of your "make a request" module or the "create an outbound phone call" module. For the "Service is temporarily unavailable" error, this could be a temporary issue with the service provider or an issue with your network connection. Please ensure that your internet connection is stable and try again after a short while. Regarding the [400] Bad Request error when using the "create an outbound phone call" module, this typically indicates that there might be an issue with the input parameters you're providing. Please double-check that all required fields are filled out correctly and that you're not exceeding any limits of your subscription or quota. If you've recently added your own provider key in the voice section, please ensure that it is entered correctly and that you have not exceeded your subscription or quota limit, as this is a common cause for the first message delivery failure. If the problem persists, please ask support for more info on this, as they may need to look into your specific scenario and account details to resolve the issue.
You can continue this conversation by mentioning me in the message.
u
@Vapi i have triple checked eveyrthing, from the elevenlab api keys, remaining credits, to Assistant ID, Phone Id, API Key. the issue isnt solved. could anyone help me further with this? thank you
v
@Uphind I understand that you've checked all the necessary credentials and quotas for your ElevenLabs API integration. Since the issue persists, it could be related to one of the known pipeline errors. Let's go through a few troubleshooting steps: 1. **Voice Not Found**: Ensure that the voice ID you're using is correct and available in your current plan. 2. **Quota Exceeded**: Verify once more that you haven't exceeded your usage quota. 3. **Blocked Free Plan**: If you're on a free plan, check if the feature you're trying to use is available within this plan. 4. **Blocked Concurrent Requests**: Make sure you're not sending too many simultaneous requests. 5. **Unauthorized Access**: Double-check that your API key is valid and has not been revoked. 6. **System Busy and Requested Upgrade**: This could indicate that the system is under heavy load or that an upgrade is required for continued service. 7. **Voice Not Fine-Tuned**: If you're using a custom voice, ensure it has been fine-tuned and is ready for use. 8. **Invalid API Key**: Confirm that the API key you're using is correct and hasn't been mistyped. If none of these steps resolve the issue, it may be best to reach out to ElevenLabs support directly for further assistance. They would have the necessary tools and access to look into the system and provide a more specific solution. Would you like me to assist you in contacting ElevenLabs support or is there anything else I can help you with?
u
problem is not with elevenlabs as i switch and still persists
Need help. thanks
for the "Make a outbound phone call" module seems to be working, i had to delete my account and create a new one. but this is still not working
@Vapi
v
@Uphind I'm glad to hear that the "Make an outbound phone call" module is working after you created a new account. However, I understand that you're still facing issues with the "Make a request" module. Since the problem persists even after switching from ElevenLabs and creating a new account, it's possible that there might be a more systemic issue at play. Here are a few additional steps you can take: 1. **Check Service Status**: Verify if there's any known outage or maintenance work on the service provider's end that could be affecting the "Make a request" module. 2. **Module Configuration**: Review the configuration of the "Make a request" module to ensure that all the parameters, headers, and the URL are correctly set. 3. **API Endpoint**: Confirm that the API endpoint you're trying to reach is operational and that there haven't been any changes to the API that require updates to your request. 4. **Error Logs**: Look into any error logs or debug information provided by the module to get more insights into what might be causing the issue. 5. **Contact Support**: If the above steps do not resolve the issue, it may be necessary to contact the support team for the service or module you're using. They can provide more detailed assistance and potentially identify any bugs or issues with their service. If you would like, I can assist you in reaching out to the support team for further help. Would you like me to initiate that process for you?
u
yes
v
@Uphind Sweet. Have a great day!
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