ps_9999
11/25/2024, 4:05 PMFavour
11/25/2024, 4:08 PMVapi
11/25/2024, 4:08 PMFirstMessageMode
parameter not being recognized or acted upon as expected within your VAPI setup. Since you've mentioned that the API works fine on Postman, it's possible that the issue might be related to how the request is being sent from the "make" platform or a temporary glitch.
Here are a few steps you can take to troubleshoot the issue:
1. Double-check the Request: Ensure that the JSON payload you're sending is correctly formatted and includes the FirstMessageMode
parameter with the expected value.
2. Review API Changes: Sometimes APIs are updated, and these updates might require changes in the way parameters are sent. Verify that there haven't been any recent changes to the API that might affect the FirstMessageMode
.
3. Check for Service Outages: Verify if there are any known issues or maintenance windows for the VAPI service that could be affecting its behavior.
4. Inspect the "make" Platform: Since the issue seems to be specific to the "make" platform, review any logs or error messages that it provides. There might be a clue there as to why the FirstMessageMode
is being ignored.
5. Contact Support: If you've gone through these steps and still can't resolve the issue, it might be best to reach out to the support team for the VAPI service. They may have more insights into why this problem is occurring.
If you'd like, I can assist you in closing this support ticket once the issue is resolved, or if you need to escalate this to a higher level of support, please let me know.Vapi
11/25/2024, 4:08 PMps_9999
11/25/2024, 4:12 PMFavour
11/25/2024, 4:13 PMps_9999
11/25/2024, 4:18 PMFavour
11/25/2024, 4:18 PMps_9999
11/25/2024, 4:20 PMFavour
11/25/2024, 4:20 PMps_9999
11/25/2024, 4:25 PMFavour
11/25/2024, 4:26 PMShubham Bajaj
11/26/2024, 2:25 PM