I’m using VAPI with GoHighLevel and the goal is to book appointments straight to the ghl calendar as I’m doing with CloseBot for texts. I saw that VAPI has now a native integration with GHL. But all the video tutorial on YouTube use Make to run the calendar function (now tool) 😖 What I’m not understanding is how to give to the assistant the ability to look into the calendar availabilities and propose them or confirm the lead request only if the requested date/hours is available. For context (I’m using a single number for all the customers (sub accounts) of my agency since they are the same niche and we run them in the exactly same way with the same offer so I need to push variables in the main prompt for each outbound call). I’m doing the same with CloseBot for texts, all the sub accounts are connected with a single bot that for anyone is populated with ghl variables and grab the calendar of each subaccount of who the lead/contact is (they all have the same calendar name that is a custom variable) Thank you in advance

@Giacomo Mascherin It's great to hear that you're looking to integrate VAPI with GoHighLevel for seamless appointment booking. Since VAPI now has native integration with GHL, you can streamline the process without relying on third-party services like Make. To give the assistant the ability to check calendar availability and confirm appointments, you'll need to set up a system where VAPI can communicate with the GHL calendar API. This typically involves: 1. **Fetching Calendar Availability**: Your server endpoint should be able to handle a function call from VAPI that requests available time slots from the GHL calendar. This function would need to interact with the GHL API to fetch availability for a given subaccount. 2. **Booking Appointments**: Another function on your server should handle appointment booking requests from VAPI. This function would take the desired date and time from the user and attempt to book it through the GHL API. If the slot is available, it would confirm the appointment; if not, it would inform the user and possibly suggest alternative times. Since you're using a single number for all customers, you'll need to ensure that your server can determine the correct subaccount based on the context of the call. This could be done by passing variables to your server endpoint that identify the subaccount associated with the lead. To proceed, you would need to: - Create the necessary server endpoint functions to interact with the GHL calendar API for checking availability and booking appointments. - Configure VAPI to call these functions with the appropriate parameters, including subaccount identification and desired appointment times. If you have already set up these functions on your server and are ready to test them with VAPI, please provide the necessary parameters, and I can assist you with making the function calls. If you need further guidance on setting up the server-side logic or have any other questions, please let me know!

1- how can I create the necessary endpoint for my specific use-case? 2- How can I send the variables to the assistant to can act for every subaccount?

cc: @Shubham Bajaj

@Giacomo Mascherin You have to use tool calling for GHL calendar booking. Check out the below code (uses GHL v1). It captures the input from Vapi and then sends it to the GHL API for calendar booking. The code follows up even if the calendar slot is booked or API errors out

NOTE:

You required to adapt the code according to GHL v2 API. [code] https://github.com/bajajcodes/ghl-server/tree/feat/book-appointment

I’m not a coder unfortunately. There is a video tutorial somewhere that I can look into? I think that for any user of ghl the main goal is to let the VAPI assistant be able to book appointments into calendar, maybe trough an app as CloseBot does for text messages or something like that. There is something like CloseBot experience that I can use?

@Giacomo Mascherin as of know I don't have video handy related to GHL appointment booking.

@Giacomo Mascherin Italiano? Sappi che ho trovato un modo per fare chiamate outbound con VAPi con un numero personale italiano a 1$, (anche il tuo)