Accounting - Not logging in
# supports
Sid Gupta
11/25/2024, 5:55 PMMy account vecthr@gmail.com is not opening. I worked in it yesterday and setup all that is needed including buying the phone number. I have been trying to login since morning but it is looping me out. Please help
Sid Gupta
11/25/2024, 5:56 PMSahil has been kind to loop in Subham. But I need help
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Vapi
11/25/2024, 5:58 PM@Sid Gupta
I'm sorry to hear that you're experiencing trouble logging into your account. Let's try to resolve this issue together. Could you please confirm if you are receiving any specific error messages when you attempt to log in? Additionally, have you tried resetting your password or clearing your browser cache to see if that resolves the login loop issue?
Vapi
11/25/2024, 5:58 PMYou can continue this conversation by mentioning me in the message.
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Sid Gupta
11/25/2024, 5:59 PMI tried reset password but in clicking the link it takes me to login page. Not fot reset pw.
Sid Gupta
11/25/2024, 6:00 PMwhen i logging in with the details it shows a brand new account. All my activities are erased
Sid Gupta
11/25/2024, 6:01 PMfor your reference my Phone ID (picked up from Make.com) is - b96e14a2-14c4-4fe7-a2a5-69d38fb55cb1
Sid Gupta
11/25/2024, 6:03 PMThis may help you
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Shubham Bajaj
11/26/2024, 2:32 PM@Sid Gupta is this issue resolved for you or you see a brand new account?
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Sid Gupta
11/27/2024, 11:47 PMI see a brand new. Please help me confirm if my credit card details are deleted from that old account. I have created a new one with my email vecthr@gmail.com
Sid Gupta
11/27/2024, 11:48 PMAlso, I have setup Vapi Make integration but there is a bug in the flow on Vapi module in Make. Can you advise who can help me get that sorted out.
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Shubham Bajaj
12/02/2024, 12:16 PMHey @Sid Gupta I have looked into your account and it has three phone numbers attached to it. Let me know where you want to continue.