I have a web snippet in VAPI, and it works perfectly when deployed on an HTML/CSS website. However, when we deploy it on our company website, it doesn’t work properly. It is not accepting the input voice. Please help us resolve this issue. Our company website is developed using WordPress.
@Shubham Bajaj@User
kishan
11/26/2024, 9:51 AM
@User@User any updates
s
Shubham Bajaj
11/26/2024, 2:59 PM
@kishan can you check in browser console logs what error your getting when you click on the play button.
k
kishan
11/27/2024, 4:04 AM
i checked the play button is working the issue is its not getting input voice
s
Shubham Bajaj
11/27/2024, 10:25 AM
Again check the browser console logs, it displays over there what's missing. Do update me on this.
The browser is blocking the permissions for microphone and others. The permissions are blocked because of your environment and how your injecting the code into web browser. If your using any web builder like wordpress, wix then you have to inject the scripts using custom-code.