Can't update billing
# support
v
@J. I'm here to help! It sounds like there might be an issue with the billing system. To assist you further, could you please provide me with the unique identifier for your call (the
id
) and the unique identifier for your organization (the
orgId
)? This information will help me look into the issue more effectively.
You can continue this conversation by mentioning me in the message.
s
@J. just checking if resolved for you? If not resolved for you, Can you re-add your credit card details? It will fix your issue, also sharing loom video for the reference https://www.loom.com/share/a3d4cc5339de4f45b818bace94a2a716?sid=b9737bf2-f6bc-48e3-8e8a-4512845aba9a
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