Where have all the Australian accents vanished?
# supportg
Ghammer
11/28/2024, 2:12 AMI can still access hundreds of Aussie voices inside 11labs but everything has disappeared inside Vapi after your dashboard update. Guys, PLEASE fix this ASAP. This is nuts
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Vapi
11/28/2024, 2:15 AMYou can continue this conversation by mentioning me in the message.
Vapi
11/28/2024, 2:15 AM@Ghammer
I'm really sorry to hear that you're experiencing issues after the dashboard update. It sounds like there might be a glitch or some settings that need to be adjusted on your account. I would recommend checking if there are any filters or settings that might be hiding the voices. If everything seems to be in order and you still can't access the Aussie voices, please reach out to our support team for a more detailed look into your account. They'll be able to help you resolve this issue quickly.
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Ghammer
11/28/2024, 2:19 AMGuys!! YOU HAVE A GLITCH!!! YOU HAVE TO FIX!
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MattyBGood
11/29/2024, 12:52 AMI'm having the same issue, are we getting all the deleted voices back?!?
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Kevin
11/29/2024, 1:21 AMSame issue here
Kevin
11/29/2024, 1:21 AMall voices are deleted
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bryant
11/29/2024, 2:55 AMDoes clicking
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Ghammer
11/29/2024, 5:09 AMAs usual, VAPI support is non exisitant. As new players evolve this will ultimately effect their bottom line if they don't get their shit together.
Ghammer
11/29/2024, 5:12 AMOnly a dozen more. I found one Aussie that's popped up out of nowhere. NFI WTF Vapi are smoking but this is seriously 💩 customer service.
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Shubham Bajaj
11/29/2024, 5:24 AM@Ghammer @Kevin @MattyBGood can you share the list voices(voice-id will be helpful) your were using previously?
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Ghammer
11/29/2024, 6:26 AMJust look at the voice library, it been decimated. You can't even select accent anymore. Im just importing voice ID direct from 11labs from now on so all good.
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Kevin
11/29/2024, 12:42 PMEven importing has not been working for me
Kevin
11/29/2024, 12:43 PMSays voice ID is already in library
Kevin
11/29/2024, 12:46 PMIt only works if I add voice ID manually
Kevin
11/29/2024, 12:46 PMJust figured that out right now
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Shubham Bajaj
11/29/2024, 6:00 PM@Ghammer @Kevin @MattyBGood by any chance did you guys imported these voices into vapi (custom voices)?
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Ghammer
11/30/2024, 12:35 PMNo, Vapi had nearly 20 Australian voices to choose from. All gone except one last I checked.
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spajker1no
11/30/2024, 12:59 PMSame with Slavic voices (Czech etc...)
spajker1no
11/30/2024, 1:09 PMYes this works. Thanks
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Shubham Bajaj
12/03/2024, 1:10 PM@Ghammer @spajker1no @Kevin can you guys share few of voiceids which were previously available so we can try to add them back!!
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