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Vapi assistant just loops around with same kind of...
# support
r
the bot entered a loop answer, repeating over over after i tried to reserve a bread for example... here is the recent call id - 1add8457-d5af-4950-97a3-6634a798f20e
@Shubham Bajaj does it has to do with the assistant prompt or is it something else ?
v
@Richard I'm sorry to hear that you experienced an issue with the bot entering a loop. I'll look into the call with the ID you provided to understand what went wrong. In the meantime, is there anything else I can assist you with or any other information you can provide about the issue?
You can continue this conversation by mentioning me in the message.
s
@Richard it was because of our previous KB provider.
r
@Shubham Bajaj the assistant doesn't do well in French
But does a great job in English
Ohhhh
s
We have recently made new developments can you try using the assistant with new KB provider and then let me know how it goes? You can learn more about it from here https://docs.vapi.ai/knowledgebase
FYI: Previous KB provider has stopped their services.
r
Damn
Okay will with the new one
But any idea for this one ??
The thing is our KB is written in French
s
The KB was creating hallucinations and it got blocked in loop.
r
So, should I also write the system model prompt in french too ??
s
Yeah better, if possible.
r
The provider ??
Fine I will do that
s
Our previous KB service provider.
r
Got it
Thanks man !
@Shubham Bajaj the assistant is not doing a great job in speaking french
recent callId - a501be89-5564-4d67-8d86-4a9cb0f7c7d2
what is going wrong here ?
is it just that the AI models are just not that compatible with french language or is there some other reason ?
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