Running a Questionaire through Blocks
# support
g
Created a Block setup to run through a questionaire with a little logic, I cant get the Voice to even do the first handover and when it does it doesnt seem to follow any of the structure, the questions are right .... but its incredibly hap-hazard ... what am i doing wrong. I have attached the Code but the structure was build in the IDE #1211483291191083018 https://cdn.discordapp.com/attachments/1313072157911285800/1313072158036983840/message.txt?ex=674ecd3e&is=674d7bbe&hm=d0ba1d836bd38e47df9f6bdb1ec816b6b18e5cca037658fff2016998f3268dde&
v
@Graham It sounds like you're experiencing issues with the voice handover and the logical flow of your questionnaire. To assist you effectively, I would need to review the specific code and the structure you've built in the IDE. Since I can't directly access the IDE or the code you've mentioned, here are a few general tips that might help you troubleshoot the issue: 1. **Check Voice Provider Configuration**: Ensure that the voice provider is correctly set up in your Block setup. If the
assistantOverrides.voice.provider
is not set or is incorrect, it could lead to issues with the voice handover. 2. **Review Logic and Conditions**: Make sure that the logic and conditions within your questionnaire are correctly defined. Any logical errors could disrupt the flow. 3. **Test Individual Components**: Test each part of your questionnaire individually to ensure they work as expected before integrating them into the larger flow. 4. **Debugging**: Use debugging tools or logs to trace the execution of your code. This can help identify where the flow is breaking down. 5. **Documentation and Support**: Refer to the documentation for the voice API you're using. If the issue persists, reaching out to the support team with specific details might be necessary. If you can provide more details or specific error messages you're encountering, I might be able to offer more targeted advice. Otherwise, if you feel this issue is beyond your ability to resolve, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
s
Hey @Graham To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!
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