tool call not working
# support
f
I have a tool setup properly in make.com Call id: 26ede504-7286-49cd-9b4b-6c9bc7900b73 in the webhook it says successful and response is "details found" But in call details - > messages it say no result returned https://cdn.discordapp.com/attachments/1313143048170897408/1313143048322023604/image.png?ex=674f0f43&is=674dbdc3&hm=0eda62879db5dd036da94d9e83a82f51e20de6be978567d0bd1e1e9d7c635a0e&
v
message has been deleted
@flake9 It sounds like there might be a discrepancy between the webhook response and the call details in your system. To assist you better, I would need to check the configuration of your tool in make.com and ensure that the call details are being updated correctly. Could you please provide more information about how your tool is set up to handle the call details? Specifically, I need to know how the tool processes the call ID and updates the call details with the message "details found." This will help me understand where the issue might be occurring.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
f
@Shubham Bajaj
@User
@User
@Shubham Bajaj
@User
@Shubham Bajaj
@Sahil
@Shubham Bajaj
s
@flake9 I am currently away from keyboard will look into this in sometime,'
f
@Shubham Bajaj any update ?
a
I have the same problem hope you can help @Shubham Bajaj
Feels bad youre the only vapi worker that tries ti help people
@flake9 you found any fix?
f
@anw Not yet. VAPI is a great product but with this support i feel its trash to use.
@Shubham Bajaj I am stuck from last 3 days
p
Hello
f
@Shubham Bajaj
a
I feel you. hope you get it fixed. i fixed mine, it was a small formatting error. had a space behind the "result" so it was "result "
s
@anw @Pen 💻 tag me to your support tickets please.
p
@Shubham Bajaj
Like this??
s
@flake9 I have looked into other make tool calling and you need to format the json response from your make workflow and send it. It's most probably because of how data comes from Make, you know pretty well about it.
current
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json
 {    "results": [        {            "toolCallId": "call_XiGMXVxUbkLtcxoj7YI0083q",            "result": "details found"        }    ]}
expected
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json
{
  "results": [
    {
      "toolCallId": "call_XiGMXVxUbkLtcxoj7YI0083q",
      "result": "details found"
    }
  ]
}
@flake9 do let me know how it goes!!
f
@Shubham Bajaj I m sending content type json as response headers that means server should expect and treat it as json
@Shubham Bajaj This is driving me crazy. I have tried everything doesnt work. I need to deliver this asap.
s
@flake9 check your dm let's do it on-call.
t
Any update? I have a similar problem? @flake9 @Shubham Bajaj
s
Waiting for @flake9 response.
Because of no response closing this ticket.
@TimK for your issue create a new support ticket and tag me there.
A gentle reminder @flake9 @TimK .
t
I got it to work somehow, thanks man!
a
@TimK @flake9 I am facing a similar issue. How it worked for you guys?
f
client dumped the project due to delays so it never worked out for me!
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