tts and total billing is mising on webhook in make...
# support
t
The data i get from the server url is missing tts and total billing why?
v
@trx598 I'm here to help! To address the issue with missing text-to-speech (TTS) and total billing information from the data you receive from the server URL, we'll need to check a few things: 1. **Configuration**: Ensure that your server is configured to send TTS and billing information. This might involve checking the server's code or settings to confirm that these data points are included in the response payload. 2. **API Endpoint**: Verify that you are hitting the correct API endpoint that provides the TTS and billing information. 3. **Permissions**: Make sure that your API key or authentication method has the necessary permissions to access TTS and billing data. 4. **Server Logs**: Check the server logs for any errors or warnings that might indicate why the data is not being sent. 5. **API Documentation**: Review the API documentation to ensure that you are following the correct procedure to receive TTS and billing information. If you have access to the server configuration and logs, please start by checking these. If you need assistance with the server-side configuration or if the issue persists, you might need to contact your server administrator or the support team responsible for the server. If you believe this is an issue with the VAPI configuration or usage, please provide more details or any error messages you're encountering, and I'll do my best to assist you further. If you're unsure about how to proceed, you can always reach out to support for more detailed assistance.
You can continue this conversation by mentioning me in the message.
t
@User the server url is present ,am still not getting tts and total cost break down
@User can someone look into this issue
@Shubham Bajaj can you check on this ,i used to get them but today i can
type voice provider 11labs
s
@trx598 can you share the call ids?
t
here it is :7b809606-9124-41a3-b223-68b607b5eede
b
Hi @trx598 this will be fixed shortly