Hello Support Team, I hope this message finds you well! I’m currently utilizing the VAPI API, and I want to express my appreciation for this fantastic product. I'm looking to control the assistant during a call at specific moments. I came across an article that introduces this feature https://docs.vapi.ai/calls/call-features, but it only includes a single example. While I understand how to prompt the assistant to speak, it appears that the assistant will only respond once it has completed its current speech. Is there a way to interrupt the assistant's speech in order to issue commands or prompts? Thank you for your assistance! Best regards, Alex

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@Vapi , how to design this call flows? Should I use Squads?

@Alex Designing call flows with VAPI can be a creative process, and using Squads can indeed be a powerful way to manage complex interactions. Squads allow you to specify a list of assistants and destinations, with the first member being the assistant that starts the call. Assistants can be either persistent or transient, depending on your needs. Here's a general approach to designing call flows: 1. **Define the Call Objectives**: Determine what you want to achieve with the call. This could be customer support, information gathering, sales, etc. 2. **Map Out the Conversation**: Create a flowchart that outlines the possible paths the conversation could take. Include user prompts, assistant responses, and decision points. 3. **Implement Logic for User Input**: Decide how you will handle user input. This could be through voice recognition, DTMF tones (keypad inputs), or other methods. 4. **Use Squads for Complex Interactions**: If your call flow requires multiple assistants or needs to route calls to different destinations, Squads can be very useful. You can set up a squad with different roles for each assistant, such as one for greeting, one for FAQs, and another for sales inquiries. 5. **Test and Iterate**: Once you have a basic flow designed, test it out and refine it based on user interactions and feedback. If you're ready to set up a Squad or need more specific guidance on how to implement this in your call flow, please let me know the details, and I can assist you further.

@Alex we have 4 types of messages and all of them will can be used to interrupt the assistant, you can try using add message type which you can learn more about here https://api.vapi.ai/api-json https://cdn.discordapp.com/attachments/1313862861600329828/1314487513070436402/Screenshot_2024-12-06_at_12.32.25_PM.png?ex=6753f365&is=6752a1e5&hm=65d4b07adca4146c8a19ca5fc0627674b5e0e3812cbe51b69843e083c1535d11&

@Shubham Bajaj this is great to see the API for control methods. Thank you!

Yeah these messages are added to the queue if current message type is un-interruptible.

Is it possible to make the first AI assistant message interruptible?

No.