Connect my outbound assistant
# support
t
How do I make sure my outbound assistant is set up . I have already set it up and it works when I’m in documentation/ create call/post- ( this calls my number ) It does not work within make , although the trigger is working. Please help, I’ve been trying to fix this for a week ?? https://cdn.discordapp.com/attachments/1313962853585256579/1313962854201950208/IMG_3495.jpg?ex=67520ac4&is=6750b944&hm=0e313a09edfdd59ac005075f070c23b0b75e99de34934eb6eb1c21b3717b8ffb&
v
@Thomas I'm here to help! It sounds like you've successfully set up your outbound assistant and it's working when you manually trigger it through the documentation. However, you're experiencing issues when trying to automate the process with Make (formerly Integromat). Here are a few steps to ensure your setup is correct: 1. Check the Trigger Configuration in Make: - Ensure that the trigger is set up correctly and is firing as expected. - Verify that the trigger conditions are met for the assistant to be called. 2. Review the Action Setup in Make: - Look at the action that is supposed to call your outbound assistant. - Make sure you have correctly configured the API call, including the endpoint, headers, and body. 3. Examine the API Call Details: - Check if you are passing the correct parameters required by the Create Assistant API. - As per the context provided, if you are using the
forwardingPhoneNumber
attribute, try setting it to null or an empty string to avoid errors. 4. Check for Error Messages: - Look for any error messages or logs in Make that could give you a clue about what's going wrong. - If there are errors, they can help you pinpoint the issue. 5. Test the API Call Independently: - Try making the API call outside of Make using a tool like Postman or cURL to ensure the API is functioning correctly. 6. Consult Make's Documentation and Support: - Review Make's documentation for any specifics about setting up API calls. - If you're still stuck, consider reaching out to Make's support for assistance. If you've gone through these steps and are still facing issues, please provide more details about the error or behavior you're encountering, and I'll do my best to assist you further. If you need to check any specific configurations or error messages, please let me know, and I can guide you on how to proceed.
You can continue this conversation by mentioning me in the message.
s
@Thomas duplicate ticket ignoring for now. Ref: https://discord.com/channels/1211482211119796234/1313941949971169412