billing issues
# support
s
Is the billing system having issues right now? on the call log reports
v
message has been deleted
@SD I'm here to help! If you're seeing errors related to billing limits on your call log reports, it may be because you've used all of your starter credits or exceeded your set monthly usage limit. To resolve this, you can check your usage and adjust your billing settings accordingly. If you believe this is an error or if you need further assistance, please let me know, and I can help guide you through the necessary steps or escalate the issue to our support team.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
b
Hi @SD , this will be fixed shortly
s
@bryant thank you
will it retroact to prior calls?
@bryant it still comes up as all zeros for the dates Dec 4 . can you get this resolved?
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