Saien | Exousia AI
12/05/2024, 7:57 PMVapi
12/05/2024, 8:00 PM060c7ba3-8ddb-4dec-84ff-4f47c51b548d
. Let's check a few things to troubleshoot the problem:
1. Please verify that the assistant ID is correct and properly configured in your system.
2. Ensure that the knowledge base (KB) setup is correctly linked to the assistant and that there are no errors in the configuration.
3. Check if there are any specific conditions or rules set up for this assistant that might be causing the calls to disconnect immediately.
If everything seems to be configured correctly and you're still facing the issue, it may require a deeper investigation. In that case, please provide any additional details or error messages you might have, and I'll do my best to assist you further. If necessary, we can escalate this to our support team for more in-depth support.Vapi
12/05/2024, 8:00 PMShubham Bajaj
12/06/2024, 8:09 AMSaien | Exousia AI
12/06/2024, 8:32 AM