Voice Library
# support
h
Is there something wrong with Vapi voice library? I don't seem to be able to scroll in the accent option and also I don't see the voice ID for the voices anymore. How do we select the voice we want?
v
message has been deleted
@Harry I'm sorry to hear you're experiencing issues with the VAPI voice library. It sounds like there might be a glitch affecting the user interface. To select the voice you want, you should normally be able to scroll through the accent options and see the voice IDs for each voice. As a first step, I recommend trying the following actions to see if they resolve the issue: 1. Refresh the page to see if that resets the interface. 2. Clear your browser's cache and cookies, as this can often resolve display issues. 3. Ensure that your browser is up to date with the latest version. 4. Try accessing the voice library using a different browser to see if the issue persists. If none of these steps work, please reach out to support for more detailed assistance. They will be able to guide you through the process and help resolve any technical issues with the voice library.
You can continue this conversation by mentioning me in the message.
h
Okay on it now
@User
Pls can you guys reach out it's urgent @Shubham Bajaj @Sahil
s
@Harry can you record a loom video of the issue?
h
Yes
This is it: https://www.loom.com/share/a6ba1712c1134fa88c881ce40fd0bc1c?sid=29f19fd0-1c0d-4e71-a1cf-0236148f16cb I think @Sahil forwarded it to the Tech team but not too sure though
s
@Harry we are working on this solution, and fixes/changes will be released soon.