@Skyhart @Gman I come in peace from the Retell world... 🙂 while the prompt Gman has provided isn't the greatest, I don't think his request is impossible. It just needs to read less like a resume. I would suggest having an actual, procedural #TASK section. Not going to make any promises, but if you're still working on this Gman, let me know, and if I have a few minutes this weekend I'll try and rewrite that for you. Pop me a direct message if you like. 🙂