Issue with AI Language Professionalism in French
# support
l
Hello, I have finished setting up all my automations and have successfully configured VAPI. However, I have encountered an issue specifically with the French language. When the AI collects information through the tools (connected to Make), it frequently uses expressions like “Un moment” (which translates to “One moment”) or “Un instant” (which translates to “Just a moment”), which come across as disrespectful and unprofessional. I have tried several times to add instructions with different phrasings, but the issue persists. Would it be possible to remove these expressions, as they do not come from my system prompt but are likely from an advanced parameter? Best regards,
v
@LMN Hello, I'm glad to hear that you've successfully configured your automations with VAPI. Regarding the issue with the French language expressions, I understand that certain phrases are not aligning with the tone you're aiming for. While I don't have the capability to directly modify language parameters within the AI, I can certainly guide you on how to address this. To resolve this, you might need to customize the language model or the responses within your VAPI configuration. This typically involves accessing the language or response settings where you can specify which phrases to use or exclude. If you have access to the backend settings or the language configuration files, look for the section where these responses are defined and make the necessary adjustments. If this is not something you can do on your own, or if the expressions are indeed coming from an advanced parameter that is not directly accessible, I recommend reaching out to the VAPI support team for further assistance. They will be able to guide you through the process of modifying these expressions or provide a solution that aligns with your professional standards. If you need help contacting the support team or if there's anything else I can assist you with, please let me know.
You can continue this conversation by mentioning me in the message.
s
@LMN the unwanted sentences are tool messages which you can turn off by setting tool messages type content to empty string. Checkout this doc to learn more about it https://www.notion.so/vapi/Tool-Calling-Everything-You-Need-to-Know-149008c8393f800eb508fb2ac343d64d#149008c8393f801ab625dd64d6c39b2c
DO let me know if you require more help.
l
Ok thanks it’s working now
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