rotational number
# support
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Rotational number feature
@Vapi @Shubham Bajaj I am finding solution of rotational number feature let suppose I have to make 1000 calls then each time then each time I need to make call from the different number is there any way to do this ?
v
@Darshan Yes, you can implement a rotational number feature using the
forwardingPhoneNumbers
attribute. By setting up an array of phone numbers, you can rotate through them for each outgoing call. This way, each call can be made from a different number. If you need assistance setting this up or have any specific requirements, please let me know, and I'll be happy to help you further!
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where I can formward this ? @Vapi @Shubham Bajaj
v
@Darshan To implement a rotational number feature for making calls, you would typically configure this within your voice application or through your telephony service provider's platform. The exact method to set up call forwarding with rotational numbers can vary depending on the service you are using. If you are using an API or a specific telephony service, you would need to refer to their documentation on how to manage outbound calling and number rotation. This might involve setting up a pool of numbers and writing logic to select a different number from the pool for each call. If you need help with a specific service or API, please provide more details or the name of the service, and I can give you more targeted advice. If you're looking to implement this feature within VAPI, please provide the relevant context or parameters, and I'll assist you with the next steps.
d
I have purchased 1 number I have to make 100 calls but each time the the from number cll should be different.
@Vapi @Shubham Bajaj
v
@Darshan If you have only one purchased number and need to make calls appear as if they are coming from different numbers, you might be looking for a feature often referred to as "dynamic caller ID" or "caller ID spoofing." However, this practice can be heavily regulated or even illegal in many regions due to its potential for misuse. Legitimate use cases typically involve businesses that own multiple numbers and want to display a local number to the call recipient to increase the likelihood of the call being answered. In such cases, the business would rotate through their pool of legitimately owned numbers. Since you have only one number, you would not be able to rotate through multiple numbers without purchasing additional numbers. If you need to display different numbers for each call, you would need to acquire more numbers from your telephony service provider. Please ensure that you comply with all relevant laws and regulations regarding telecommunication practices in your region. If you have a legitimate use case and need to purchase additional numbers to implement number rotation, you should contact your service provider to discuss your options. If you have any further questions or if there's anything else I can assist you with, please let me know!
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Does this is possible @Vapi @Shubham Bajaj
v
@Darshan Using a single purchased number to make calls and have each call appear as if it's coming from a different number is not typically possible. Most telephony services and APIs require that you own or have control over the numbers you use to place calls. If you need to make calls from different numbers, you would generally need to: 1. Purchase additional numbers from your telephony service provider. 2. Implement logic in your voice application to rotate through these numbers when making outbound calls. This is both to ensure compliance with telecommunication regulations and to maintain the integrity of the phone network. If you have a specific requirement or use case, I would recommend discussing it with your telephony service provider to explore what options are available within the scope of the law and their service capabilities. If you're looking to implement a feature within VAPI or another specific system, please provide more details or context, and I'll do my best to assist you further.
d
have you know about any system like we can integrate it in the vapi to achive this @Vapi @Shubham Bajaj
@Vapi
v
@Darshan As a support bot for VAPI, I can tell you that typically, VAPI or any Voice API would allow you to integrate with a system that manages multiple phone numbers. However, to achieve the functionality where each call is made from a different number, you would need to have a pool of numbers at your disposal. Here's a general approach on how you might achieve this with VAPI: 1. **Purchase Additional Numbers**: You would need to acquire a range of phone numbers from your telephony service provider that you can use to place outbound calls. 2. **Number Management System**: Develop or use an existing system to manage these numbers. This system would keep track of which numbers have been used and rotate them accordingly. 3. **Integrate with VAPI**: When making an outbound call with VAPI, your application would select the next available number from your management system and use it as the 'from' number for the call. 4. **Compliance**: Ensure that you are compliant with all legal requirements and regulations regarding the use of multiple phone numbers for placing calls. If you're looking for a specific system or service that can be integrated with VAPI to manage multiple numbers, you would typically look for cloud communication platforms that offer number management and telephony services. Examples include Twilio, Vonage, or Plivo, among others. These platforms allow you to purchase and manage multiple phone numbers and can be integrated with VAPI for making calls. Please ensure that any solution you implement complies with the laws and regulations of the jurisdictions in which you operate. If you need more detailed assistance with integrating a specific system with VAPI, please provide additional context or details about your setup, and I'll be happy to help further.
s
@Darshan can you brief me on your feature request!!