Unable to cancel phone number subscription
# support
z
I can't seem to find a way to cancel my Stripe phone number subscription of $2/month. The phone number is already deleted. But my card is being charged. Can someone please help!
v
message has been deleted
@Zubair NoCode + Code + AI I'm sorry to hear that you're experiencing issues with your subscription. I can certainly assist you with that. To proceed with the cancellation, I'll need to confirm some details. Could you please provide me with the Stripe subscription ID associated with your phone number? This will help me locate your subscription and take the necessary steps to cancel it.
You can continue this conversation by mentioning me in the message.
s
@Zubair NoCode + Code + AI can you share the orgId, transaction datetime, currency, last 4 card digits?
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