Background Sound
# support
s
How is it possible to change Background Sound to custom? OR can i somehow fix problem with "office" sound, because it has bad ending sound and the end of the sound looks unnatural
v
@San Sanych To change the background sound to a custom option, you would typically need to check if the API supports custom background sounds. If it does, you would follow the API's documentation to upload or specify your custom sound file. Regarding the issue with the "office" sound having an unnatural ending, I would recommend providing feedback to the API provider so they can improve the sound file. If there's an option to adjust the sound settings or choose a different preset that better fits your needs, you could try that as well. If you need assistance with changing the background sound or reporting the issue with the "office" sound, please let me know, and I can guide you through the process or escalate the issue to the appropriate support team.
You can continue this conversation by mentioning me in the message.
s
is Vapi supports custom background sound? @Vapi
v
@San Sanych VAPI itself is designed to handle voice API functionalities, and the specifics of background sound customization would depend on the features provided by the VAPI you are using. If you are referring to a specific VAPI that has background sound capabilities, you would need to consult the documentation or support resources for that API to determine if custom background sounds are supported. If the VAPI you are using does support custom background sounds, there would typically be a method to upload or specify a custom sound file through the API's interface or configuration settings. For the issue with the "office" sound having an unnatural ending, if this is a part of the VAPI's provided sounds, I would recommend reaching out to the support team or checking the documentation for a way to report this issue so it can be addressed in future updates. If you need further assistance with these features or have any more questions, please let me know!
s
@User @User
Hello?
any help?
b
we dont support custom yet
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