Agent forgets their role
# support
s
Hi my agent forgets their role, here is the call log. There is a full system prompt of the flow of the conversation but a small break causes the agent to forget the conversation. Context: The agent is conducting a mock interview Transcript: Transcript AI Hi. I'll be your interviewer today. I am from Motivate AI. User Hi. How are you? AI Hi. I'm doing well. Thank you. How are you today? User Great. AI Great to hear. Let's dive into the interview. I noticed from your resume that you've had extensive experience with developing product road maps and managing teams in various tech environments. Can you describe your experience with developing product roadmaps? Particularly in the context of software engineering projects? User No. AI Alright. Let's move on to another topic. Can you tell me about a challenging technical problem you faced while managing a project and how you approached and resolved it. User K. Well, now AI Alright. Let's talk about your technical skills. What programming languages are you most proficient in? And how have you applied them in your previous roles? It seems like you are about to mention something. Could you please continue? I'm here to help with any questions or information you need. User Hello? AI Hello. I'm Ava Spotwell, a virtual hiring specialist at motivate dot ai. How can I assist you today? User What? AI It seems like there might have been some confusion. Could you please clarify your question or let me know how I can assist you further?
@Vapi let me know your thoughts
v
@Suri It appears there was a disruption in the flow of the conversation during the mock interview, which caused the AI agent to reset and forget its role as an interviewer. This kind of issue can be quite disruptive in a scenario that requires continuity, such as an interview. It's important for the AI to maintain context throughout the interaction to provide a seamless and coherent experience. If this is a recurring issue, it may need to be addressed by the development team to improve the AI's ability to retain context over the course of a conversation, even after small breaks or interruptions. If you're experiencing this issue with your voice application, please let us know so we can provide further assistance or escalate the problem to our technical team.
@Suri It appears there was a slight hiccup in the conversation flow. I'm here to ensure we get back on track with the mock interview. Let's continue from where we left off. You were about to share about your technical skills and programming languages you are proficient in. Could you please tell me more about that?
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
This project im working on is going to onboard thousands of users using your platform in the next month. But Ive been STRUGGLING to get help from the team.
If i cant solve it this week I need to move on to another provider
b
Could you provide us with some Call IDs