You can continue this conversation by mentioning me in the message.

@ripthajacker Hello! I'm sorry to hear that you're experiencing issues with buying Wallet Credits and that your account has been frozen. It's important that we resolve this quickly for you. To address the payment issue, please ensure that you have added your card details correctly on the VAPI dashboard. Here's a quick guide to do so: 1. Go to https://dashboard.vapi.ai/billing 2. Add your card number and details. 3. Click the Tick Icon to add the card. 4. If a verification pop-up appears, complete the verification and click the Tick Icon. If you've already done this and the problem persists, it could be an issue with the payment gateway or a restriction on your card that's specific to our platform. In this case, I would recommend contacting your bank to ensure there are no limitations for transactions on our platform. For a permanent fix, we may need to look into the specific details of your account and the error messages you're receiving. Since this involves sensitive information, it would be best handled by our support team directly. Please reach out to our support team with the following details: - The exact error message you're receiving. - The time and date when you attempted the transaction. - Any other relevant details about the issue. Our team will prioritize this issue and work with you to ensure a permanent solution is found. In the meantime, if you need to add funds to your Wallet Credits urgently, you can try making a payment through an alternative method, if available, or reach out to support for immediate assistance. We appreciate your patience and are committed to resolving this issue as soon as possible. If there's anything else I can assist you with, please let me know.

Got it. Tagging @User for additional help.

I tried using 3 Different Cards but it still doesn't work. This is clearly an issue on the VAPI backend. However, while you find a permanent solution to this problem, I have a deadline to meet on New Year's Day and I don't want to deliver a product when my account is at risk of getting frozen again. I request you to top-up my account with at least $200 momentarily and I will make that payment in advance if you send me an Invoice. Kindly Respond at the earliest. @bryant @Shubham Bajaj

Hello !! @nikhil I'm not getting a solution to this problem. I have a deadline to meet and I'm not getting the support from your team. Can You please help out here.