I need help setting up VAPI to Monday.com
# support
w
The problem is taking the data from the vapi call and uploading the answers from the customer to the Monday board. But now the function won’t even run as it says it’s “waiting for data” but the api is set and it’s a lot of data to capture from. I don’t know what I’m doing. And the ai chat doesn’t either.
v
@Wealthy Vibes Ty I'm sorry to hear you're experiencing issues with uploading data to your Monday board. It sounds like there might be a problem with the data retrieval from the VAPI call or the integration setup with Monday.com. To better assist you, I'll need a bit more information: 1. Can you confirm if the VAPI call is completing successfully and that you're able to see the data you want to upload? 2. Are you using a specific integration or API to connect VAPI with Monday.com? 3. Have you checked the logs for any errors that might indicate where the process is getting stuck? Once I have more details, I'll be able to provide you with more targeted assistance. If you're unsure about how to proceed or need immediate help, please don't hesitate to reach out to our support team by [sending an email](support@vapi.ai). They'll be able to provide you with detailed support for your specific setup.
You can continue this conversation by mentioning me in the message.
w
It looks like the problem is error 400 - bad request from webhook. It was working all day 1 day then the next day as I am running the scenario on make it is stuck fetching data
The call is connecting properly and I can see the data in the call summary
I don’t think it’s an api it’s just a webhook from make.com leveraging the vapi webhook that is provided.
Here
v
@Wealthy Vibes Ty Thank you for providing additional details. An HTTP 400 error typically indicates that there's something wrong with the request you're sending to the webhook. This could be due to various reasons such as incorrect data format, missing required fields, or invalid parameters. Here are a few steps you can take to troubleshoot the issue: 1. Check the Webhook Configuration: Ensure that the webhook URL and any required headers or parameters are correctly configured in Make.com. 2. Validate the Data: Make sure that the data you're sending from VAPI to the webhook matches the expected format. You can use tools like Postman to simulate the webhook call and verify the data structure. 3. Review API Documentation: Double-check the documentation for both VAPI and the Monday.com API to ensure that you're following the correct protocol for data exchange. 4. Inspect the Logs: Look at the logs in Make.com to see if there are more details about the error. This can often provide clues about what part of the request is causing the problem. 5. Test with a Reduced Data Set: Try sending a smaller set of data or a single record to see if the issue persists. This can help isolate whether the problem is with the data volume or the content. 6. Contact Make.com Support: If you're still unable to resolve the issue, consider reaching out to Make.com support for assistance. They may be able to provide insights specific to their platform. If you've gone through these steps and the issue remains unresolved, please let me know, and we can explore further options. If you need immediate assistance, you might want to contact Make.com support directly for more in-depth troubleshooting.
w
Yes all of these don’t work either
@Vapi
v
@Wealthy Vibes Ty To put the data from the VAPI call into Monday.com, you'll need to follow these general steps: 1. **Extract the Data**: Ensure you have the correct data extracted from the VAPI call. This data should be in a format that Monday.com can accept, typically JSON. 2. **Map the Data**: Determine how the data from VAPI corresponds to the fields in your Monday.com board. You'll need to map the data fields from VAPI to the columns in Monday.com. 3. **Use Make.com to Create the Webhook**: Since you're using Make.com (formerly Integromat), set up a scenario where the trigger is the VAPI call. Then, add an action that creates or updates items in Monday.com with the data you've received. 4. **Configure the Monday.com Action**: In Make.com, configure the action for Monday.com to create or update items on your board. You'll need to specify the board ID, the item values, and any other necessary parameters. 5. **Test the Scenario**: Run the scenario in Make.com to ensure that the data is being sent correctly to Monday.com. Check for any errors and adjust your configuration as needed. 6. **Monitor and Debug**: If you encounter any issues, check the logs in Make.com for errors and adjust your scenario accordingly. If you've already tried these steps and are still facing issues, it might be a problem with the specific configuration or a temporary issue with the services involved. In such cases, reaching out to Make.com support or Monday.com support with specific details of the error and your setup can help resolve the issue. If you need further assistance with the specific configuration or have any other questions, please let me know, and I'll do my best to help you out. If the issue is urgent and you're unable to resolve it, contacting the support teams of the respective platforms would be the recommended next step.
w
This is the data I get to pick from but it’s no specifics to match the data from the call or summary — I’ll have extract it differently https://cdn.discordapp.com/attachments/1321658518121611316/1322144759166533672/IMG_1519.jpg?ex=676fcec2&is=676e7d42&hm=f66e43b9a54cf1ad09fc52ad79ea78b4a981e6fce78ecd6f53d13def88a810ea&
@Vapi
@Vapi
@Vapi
v
@Wealthy Vibes Ty It seems like you're facing a challenge with extracting the specific data you need from the VAPI call to match the fields in your Monday.com board. Here's a step-by-step approach to help you extract and map the data correctly: 1. **Identify the Required Data**: First, determine which pieces of information from the VAPI call are needed for your Monday.com board. Identify the key-value pairs in the JSON response that correspond to the columns on your board. 2. **Parse the JSON Response**: If the data from VAPI is in JSON format, you'll need to parse it to extract the values you need. In Make.com, you can use the JSON parse module or the built-in tools to navigate through the JSON structure and get the values. 3. **Map the Data to Monday.com Fields**: Once you have the parsed data, you'll need to map it to the corresponding fields in Monday.com. In your Make.com scenario, you can set up the action for Monday.com to include these values in the correct columns. 4. **Test the Data Mapping**: Run a test in Make.com with a sample VAPI response to ensure that the data is being mapped correctly to your Monday.com board. Check if the items are being created or updated with the correct information. 5. **Adjust as Necessary**: If the data isn't mapping correctly, adjust your parsing and mapping steps until the test runs successfully. 6. **Automate the Process**: Once you've confirmed that the data is being extracted and mapped correctly, you can automate the process so that it runs whenever a new VAPI call is made. If you're not sure how to parse the JSON response or map the data in Make.com, you may need to refer to the documentation or seek assistance from someone with experience in JSON and API integrations. If you're still having trouble after trying these steps, please reach out to Make.com support for more specific guidance on handling JSON data within their platform.
s
@Wealthy Vibes Ty Sorry for the late response. Are you still experiencing this problem? If so, could you share: - The recent call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!
w
I fixed it
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