I am not receiving the name and phone number of the customer in the end of call message payload

@Faris Ahamad I'm here to help you with that. To better assist you, could you please provide me with more details? Are you referring to a specific API call or a feature within the VAPI platform where you expect to receive this information? If you can share the context or the steps you're taking, I'll be able to guide you more effectively.

I used a serverURL n VAPI's dashboard. I am receiving payload via webhook after the call. But that does not contain the customer name and data which I passed while calling.

@Faris Ahamad I'm here to help! To ensure that you receive the name and phone number of the customer in the end-of-call message payload, we need to check the configuration of your Voice API settings. Could you please provide me with more details about how you have set up the end-of-call message payload? This will help me understand what might be missing or needs to be adjusted.

I used Make's Webhook

@Faris Ahamad Great, using Make's Webhook (formerly Integromat) is a common way to handle payloads from VAPI. If you're not receiving the expected customer name and phone number in the webhook payload, it's possible that the information might not be correctly passed to the webhook or there might be a configuration issue. Here's what you can do to troubleshoot the issue: 1. **Check VAPI Configuration**: Ensure that the customer name and phone number are being included in the payload you're sending to VAPI. This usually involves setting the correct parameters when initiating the call. 2. **Verify Webhook Settings in Make**: In your Make scenario, check the webhook settings to ensure it's correctly configured to receive all the data from VAPI. 3. **Inspect the Payload**: Look at the data structure of the payload you're receiving in Make. Sometimes the data might be nested or named differently than expected. 4. **Logs and History**: Check the logs or history in both VAPI and Make to see if there are any errors or messages that could indicate what's going wrong. If after these steps you're still having trouble, please provide more specific details about the configuration or the steps you've taken, and I'll do my best to assist you further. If you believe there might be an issue with VAPI's system, please ask support for more info on this.

Can you post a loom or something?

This is the payload - https://cdn.discordapp.com/attachments/1322188725144522864/1322192723922522193/image.png?ex=676ffb6e&is=676ea9ee&hm=06207dd9810aa2a669fab0ea8c0c56aac728ade65ac44db321fe02d30709b1d6&

I mean did you use an oeride for the data? Did you use a structured data plan to pull the data?

Yes I did

So did you click under analysis and look at the rest of the data?

Its looks like you did not put name there to be pulled...

Whare does the number always appear?

Scroll down and look for customer.

There is no customer data available in the payload for me

There forsure is unless you called from the web.

I called via HTTP

I mean you can do that we as well. But if that is the case - I can asure you the customer object is there. Maybetype it in the search

Btw now i am not able to recieve any date in the webhook. I am trying to find what's the issue.

@Faris Ahamad can you share the call id for which your not reciving end of call report?

im having this issue as well customer number is not reliably returning via the api call, its typically empty. PhonenumberID does return reliably though