Can't connect to the VAPI API
# support
d
Hi all, i'm using code from the MyVapi GPT: import requests # Debugging Variables BASE_URL = "https://api.vapi.ai" # Verify this is the correct base URL ENDPOINT = "/assistants" # Confirm this is a valid endpoint API_TOKEN = "your_access_token_here" # Construct URL url = f"{BASE_URL}{ENDPOINT}" # Headers headers = { "Authorization": f"Bearer {API_TOKEN}", "Content-Type": "application/json" } # Make Request try: response = requests.get(url, headers=headers) print(f"Request URL: {response.url}") print(f"Status Code: {response.status_code}") response.raise_for_status() print("Response:", response.json()) except requests.exceptions.RequestException as e: print(f"Error: {e}") However when I add my keys (using the main public key) I get this error: PS D:\Source\training\VAPI-Test1> & C:/Users/shult/AppData/Local/Microsoft/WindowsApps/python3.12.exe d:/Source/training/VAPI-Test1/test_vapi.py Request URL: https://api.vapi.ai/assistants Status Code: 404 Error: 404 Client Error: Not Found for url: https://api.vapi.ai/assistants what am i doing wrong or is there some limits on the use of the API. I'm just getting started so there is nothing else going on with my account. How do I resolve. Don Shults don@callteksupport.com #
v
@Don Shults Hello Don, It seems like you're encountering a 404 Not Found error, which typically indicates that the URL you're trying to access does not exist on the server. Here are a few steps you can take to resolve the issue: 1. **Verify the Endpoint**: Make sure that
/assistants
is a valid endpoint in the VAPI documentation. If it's not, you'll need to find the correct endpoint to use. 2. **Check API Documentation**: Ensure that you are using the correct base URL and endpoint as per the VAPI documentation. Sometimes, the endpoints might change or require a specific version in the URL. 3. **API Token**: Double-check that you have replaced
"your_access_token_here"
with your actual API token. The token should be the one you retrieved from your VAPI dashboard. 4. **API Limits**: If the endpoint and token are correct, check if there are any usage limits that you might have exceeded. However, since you mentioned you're just getting started, this is less likely to be the issue. 5. **Contact Support**: If you've verified all the above and the issue persists, it might be a good idea to reach out to VAPI support directly for assistance. If you need further assistance or have any other questions, feel free to ask.
You can continue this conversation by mentioning me in the message.
d
Hi I'm still stumped. Using a simple get is failing. Here's a full transaction from Postman. Can you see where I'm going wrong? GET https://api.vapi.ai/assistant/e9445d53-2fd6-4469-aef3-00e0cd89a511 403 335 ms GET /assistant/e9445d53-2fd6-4469-aef3-00e0cd89a511 HTTP/1.1 Content-Type: application/json Authorization: Bearer * User-Agent: PostmanRuntime/7.43.0 Accept: / Cache-Control: no-cache Postman-Token: d81f1a90-80f4-4a51-a638-ed39e4e93f4f Host: api.vapi.ai Accept-Encoding: gzip, deflate, br Connection: keep-alive Content-Length: 64 Cookie: _cfuvid=A9e8DN9hoL9.FRQVe3f3B82ymT7.OcxgLT2BRVMef.Y-1735260635130-0.0.1.1-604800000 { "assistant_id": "e9445d53-2fd6-4469-aef3-00e0cd89a511" } HTTP/1.1 403 Forbidden Date: Fri, 27 Dec 2024 21:15:23 GMT Content-Type: application/json; charset=utf-8 Transfer-Encoding: chunked Connection: keep-alive x-powered-by: Express access-control-allow-origin: * etag: W/"93-LIrlE3DSgwTQli/AT9xEc2w1OOc" CF-Cache-Status: DYNAMIC Server: cloudflare CF-RAY: 8f8c535ceb2f2f60-PDX Content-Encoding: br alt-svc: h3=":443"; ma=86400 {"message":"Invalid Key. Hot tip, you may be using the private key instead of the public key, or vice versa.","error":"Forbidden","statusCode":403}
v
@Don Shults Based on the information you've provided, the 403 Forbidden error indicates that the server understands your request but refuses to authorize it. The error message specifically suggests an issue with the key you are using:
"Invalid Key. Hot tip, you may be using the private key instead of the public key, or vice versa."
Here are the steps you should take to resolve this: 1. **Check API Key**: Ensure that you are using the correct API key. There are typically two types of keys: a public key and a private key. Make sure you are using the key that is intended for API requests. 2. **Key Permissions**: Verify that the API key has the necessary permissions to access the endpoint you are trying to reach. 3. **Key Format**: Make sure that the key is correctly formatted in the header. It should be preceded by
Bearer
and there should be no extra spaces or characters. 4. **Endpoint Accuracy**: Double-check the endpoint URL. It should match exactly with the one provided in the VAPI documentation. 5. **Content-Type Header**: Since you're making a GET request, the
Content-Length
and the JSON body with
"assistant_id"
might not be necessary. GET requests typically do not have a body. 6. **Contact Support**: If you've verified the key and the endpoint and the issue persists, you may need to contact VAPI support for further assistance. If you need to contact support, you can do so by emailing them directly or through their support channels. If you have any other questions or need further clarification, feel free to ask.
c
It is connecting to my account (as the creator) The point of MyVapi is to not make API requests to your account, but to show you how to make an API call and use the API. Then you take that MyVapi you need it. You can't add YOUR API Key.
s
@Don Shults checking if this is resolved for you and have tried out the instructions suggested by @Chowderr .
4 Views