mehdi
12/27/2024, 10:08 PMVapi
12/27/2024, 10:10 PMtransferCall
tool to the individual assistants' toolsets, but the issue might be related to how the tool is being implemented or integrated with the existing system. To properly add a transfer call functionality to a squad, you would typically need to ensure that:
1. The transferCall
tool is correctly configured for each assistant.
2. The assistants are aware of each other's existence and can access each other's transfer capabilities.
3. The logic for transferring calls is correctly set up, including conditions under which a call should be transferred and to which assistant.
If the call transferring was working before you added the transferCall
tool to the tools array, it's possible that the addition of the tool requires further configuration or that it might be conflicting with the existing setup.
To resolve this issue, you should:
- Review the documentation for the transferCall
tool to ensure it is being used correctly.
- Check if there are any additional settings or permissions that need to be configured for the tool to work within a squad.
- Verify that the logic for transferring calls is still valid and has not been affected by the addition of the tool.
- Test the transfer functionality in a controlled environment to identify any specific errors or misconfigurations.
If you're still facing issues after checking these points, it would be best to reach out to the support team for the transferCall
tool for more detailed assistance. They would be able to provide specific guidance based on the tool's requirements and your squad's configuration.Vapi
12/27/2024, 10:10 PMmehdi
12/27/2024, 10:14 PMShubham Bajaj
01/02/2025, 4:25 PM