VAPI Not sending End of Call POST to the ServerURL Webhook

@Faris Ahamad I'm here to help you with your issue regarding the VAPI not sending the End of Call POST to the ServerURL Webhook. To assist you effectively, could you please provide me with more details about the problem? For instance, are there any error messages you're receiving, or could you describe the behavior you're observing in more detail? This information will help me understand the situation better and provide you with the most accurate assistance.

I am unable to see the webhooks initiated in VAPI dashboard after the call

You can continue this conversation by mentioning me in the message.

@Vapi 1. https://hook.eu2.make.com/72v15x1dprj9os637ddvba1txaktcp4p 2. All calls should send End of Call POST 3. I cannot see any logs /errors

@Faris Ahamad Thank you for providing the details. Since you're not seeing any logs or errors, it's possible that the issue might be related to the configuration on the VAPI dashboard or a network-related problem that's preventing the POST requests from reaching your webhook. Here are a few steps you can take to troubleshoot the issue: 1. **Check Webhook Configuration**: Ensure that the ServerURL is correctly configured in the VAPI dashboard to point to your webhook. 2. **Test Webhook Endpoint**: Use a tool like Postman or cURL to manually send a POST request to your webhook URL to ensure that it's reachable and capable of receiving requests. 3. **Review VAPI Settings**: Double-check the settings in your VAPI dashboard to ensure that the End of Call POST is enabled and configured to trigger for all calls. 4. **Contact Support**: If the above steps do not resolve the issue, it may be necessary to contact VAPI support for further assistance, as they will have access to more detailed logs and system information. If you've already verified the configuration and the issue persists, please let me know, and we can explore additional troubleshooting steps. If you would like me to assist you in contacting support, please let me know, and I can help facilitate that process.

1. Done, 2. Webhook is working when i test using POSTman 3. How to check it? @Vapi @User

@Faris Ahamad To check the VAPI settings for the End of Call POST configuration, you'll need to follow these steps: 1. **Log in to the VAPI Dashboard**: Access your VAPI account by logging in to the dashboard where you manage your voice applications. 2. **Navigate to the Application Settings**: Find the application that you're working with and go to its settings. There should be a section for event webhooks or similar. 3. **Verify End of Call Webhook Settings**: Look for the webhook settings related to the End of Call event. Ensure that it is set to trigger for all calls and that the URL is correctly entered (matching the one you provided). 4. **Check for Additional Options**: Some systems have options for retry policies or filters that might prevent the webhook from being called under certain conditions. Make sure that these settings are configured to match your requirements. If everything seems to be configured correctly and you're still not receiving the End of Call POST requests, it might be time to reach out to the VAPI support team for further assistance. They can provide more detailed insights into what might be going wrong. Since you've mentioned me, I'm here to assist you throughout this process. If you need to contact support or require further assistance with any of these steps, please let me know!

I cannot see any such option where it is set to trigger for all calls @Vapi

@Faris Ahamad If you're unable to find the option to configure the End of Call webhook to trigger for all calls within the VAPI dashboard, it's possible that this functionality is either managed automatically by the platform or requires additional setup that isn't readily apparent in the user interface. In this case, the best course of action would be to reach out to VAPI support for detailed guidance. The support team can provide specific instructions for your account and application setup, and they can also verify if there are any issues on their end that might be preventing the webhooks from firing. Would you like me to assist you in contacting support, or is there anything else I can help you with regarding this issue?

Yes I want to talk to support

@Faris Ahamad Sweet. Have a great day!