@FaresAhmed
Managing concurrency in VAPI is an important aspect to ensure that your system can handle multiple calls simultaneously without any issues. Here are some steps and considerations for handling concurrency effectively:
1. **Assess Your Needs**: Determine the number of concurrent calls your CRM workflows are likely to generate. This will help you understand the concurrency requirements for your VAPI integration.
2. **Concurrency Limits**: Check the current concurrency limits on your VAPI account. If you anticipate needing more concurrent calls than your current limit allows, you can request an increase.
3. **Integration with Make**: When integrating VAPI with your CRM through Make (formerly Integromat), ensure that your scenarios are designed to handle concurrency. Make allows you to set up operations that can run in parallel, which is useful for managing concurrent workflows.
4. **Error Handling**: Implement robust error handling in your Make scenarios to manage instances where the concurrency limit is reached. You can set up a queue system or retry mechanism to handle calls that cannot be initiated immediately.
5. **Monitoring**: Regularly monitor the performance of your VAPI integration. This includes keeping an eye on the number of concurrent calls being made and how close you are to reaching your concurrency limit.
6. **Sample Scenarios**: While we may not have specific sample scenarios for CRM integrations, you can refer to the VAPI documentation and community forums for best practices and examples of how others have managed concurrency in their integrations.
If you need to increase your concurrency limit or have further questions about best practices for managing concurrency with VAPI, please let me know, and I can assist you with that process.