Vapi is getting dummy responses
# support
r
When ever I call vapi for testing it (Real-time API) it response for the AI questions itself as there is someone else is talking with the agent. Is there a fix for it?
v
message has been deleted
@Redwan Shaikh It sounds like you might be experiencing an issue with the VAPI Real-time API where the AI is responding as if it's part of the conversation. This could be due to the way the system is interpreting the audio input. To address this, you may need to adjust the settings for the voice recognition or the AI response triggers. Here are a few steps you can take to troubleshoot and potentially fix the issue: 1. **Check Audio Input**: Ensure that the audio input is clear and there is no background noise that could be misinterpreted as conversation. 2. **Review Trigger Settings**: Look at the settings that trigger the AI to respond. You might need to adjust the sensitivity or the conditions under which the AI is activated. 3. **Update Configuration**: If there are any updates or patches available for the API, apply them as they might contain fixes for such issues. 4. **Consult Documentation**: Review the [Call Analysis](https://docs.vapi.ai/assistants/call-analysis) documentation for any specific configuration options that might help. 5. **Contact Support**: If the issue persists, it might be best to reach out to the support team for a more in-depth analysis and assistance. Would you like me to send an email to our support team to help you with this issue?
You can continue this conversation by mentioning me in the message.
s
Hey @Redwan Shaikh To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!